Docx files in Files app

Discussion in 'iOS 11' started by Tmelon, Sep 24, 2017.

  1. Tmelon macrumors 65816

    Feb 26, 2011
    I'm currently having issues with opening docx files from the Files app and I can't seem to figure out how to change the default. Right now, when I tap a .docx file, it opens the Google Drive app and prompts me to save it to my company's drive, which I obviously don't want to do. In the past, it would bring up a preview view like it does with PDF files. Is there some way to change the default app that I'm not seeing? I never had this issue during the iOS 11 betas.
  2. aevan macrumors 68030


    Feb 5, 2015
    I also had an issue where, for some reason, Google Drive just took over some document types in Files. I ended up uninstalling Google Drive. I hope Apple fixes this.
  3. stulaw11 Suspended

    Jan 25, 2012
    Its a Google Drive app error taking over, nothing Apple can do.
  4. Mayanja macrumors regular

    Jun 30, 2017
    Several people been complaining about this. It is indeed up to Google to fix, although Apple surely could have done more to prevent this from happening, as users don’t have the option to override a file action from within the Files app.

    The same applies to iWork documents, once you have Pages installed, you can’t preview Pages documents anymore in Files, it always opens them immediately in Pages instead.
  5. niji Contributor


    Feb 9, 2003
    hi. does the location where the file is stored make any difference?
    your file is stored on google drive?
    does this problem happen if the file is stored on an iCloud drive?
    and, if the file is on an iCloud drive is it stored in desktop/documents or root directory?
    --- Post Merged, Sep 25, 2017 ---
    this behavior is what i have wanted. opening automatically and directly in the native apple application.

    opening attachments in iOS Mail however still gives the preview however, which is great.
  6. Mayanja macrumors regular

    Jun 30, 2017
    Yes, but users should be given a choice, and right now that’s not possible. Why not add a command to also Preview the file in the list of commands when I tap a file? And how can one app decide for the whole system what files it can open, without users being able to override that? In OSX users can change that.
  7. stulaw11, Sep 25, 2017
    Last edited: Sep 25, 2017

    stulaw11 Suspended

    Jan 25, 2012
    Right, but again its Google Drive hijacking the file opening/preview command; that's 100% on Google.

    For example, I dont use the Google Drive app, and in Files when I click a .docx in say Dropbox it opens a preview f the word doc. I dont have Pages or Number installed, just Word/Excel, but a preview window of the doc is opened in Files as it should.

    The Google Drive app is the perp here screwing the whole process up. The way Apple made Files works correctly.

    Uninstall Google drive and try it and you will see that it works correctly and previews work. It's on Google hijacking all of your files.

    It's a known issue with Google's app and the only solution so far to use Files is delete the Drive app!msg/drive/9ga_9uinxjs/KNZoYjePBgAJ
  8. Abazigal macrumors G4


    Jul 18, 2011
    What I do is hold down on the file, tap on share, then select the app I want to open it in.

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7 September 24, 2017