Does anyone else's FEDEX tracking info look like mine? :(

Discussion in 'iPad' started by s4yunkim, May 11, 2010.

  1. s4yunkim macrumors regular

    Joined:
    Feb 6, 2009
    #1
    While many people have been getting their iPads only 2-3 days after shipping, mine has been sitting in Chinese customs for 3 days now... It's almost 2am PST, and somehow I doubt it will clear customs, fly to Alaska, clear US customs, fly to Oregon, and get on a truck to be delivered within the next 8.5 hours. :(

    Fedex still says it's due to the shipper not providing proper customs paperwork... Apple says if they hadn't given proper paperwork I wouldn't have gotten a tracking number or a delivery date...

    So I'm wondering, anyone else's iPad shipping status look like this?



    iPad 64gb | Wifi + 3g

    Order Number: W69933XXX
    Order Date: Apr 29, 2010 at 07:28 AM PDT
    Shipped on: May 6, 2010 via FEDERAL EXPRESS
    Estimated delivery: May 11, 2010 by 10:30 AM



    May 10, 2010 4:11 PM
    Clearance in progress
    SHENZHEN CN

    May 10, 2010 4:11 PM
    At local FedEx facility
    SHENZHEN CN

    May 8, 2010 5:30 PM
    At local FedEx facility
    SHENZHEN CN

    May 8, 2010 5:29 PM
    Clearance in progress
    SHENZHEN CN

    May 7, 2010 9:38 PM
    Clearance in progress
    SHENZHEN CN

    May 7, 2010 8:36 PM
    Clearance in progress
    SHENZHEN CN

    May 7, 2010 8:36 PM
    At local FedEx facility
    SHENZHEN CN

    May 6, 2010 11:26 PM
    Left FedEx origin facility
    SHENZHEN CN

    May 6, 2010 11:11 PM
    Picked up
    SHENZHEN CN
    Package received after FedEx cutoff


    May 6, 2010 6:30 AM
    Shipment information sent to FedEx
     
  2. bowlerman625 macrumors 68020

    bowlerman625

    Joined:
    Jun 17, 2009
    Location:
    Chicago, IL area
    #2
    I would call Apple and see if they can provide additional information.
     
  3. David R macrumors 6502

    Joined:
    Nov 10, 2003
    Location:
    Orlando, FL
    #3
    Definitely call them and escalate the issue. That's a little ridiculous.

    Good luck!
     
  4. carsonRNO macrumors newbie

    Joined:
    May 11, 2010
    #4
    Yes - Exactly

    All shipment travel activity is displayed in local time for the location Date/Time Activity Location Details
    May 11, 2010 8:21 PM In transit SHENZHEN CN
    May 11, 2010 7:23 PM In transit SHENZHEN CN
    May 10, 2010 4:11 PM Clearance in progress SHENZHEN CN
    May 10, 2010 4:11 PM At local FedEx facility SHENZHEN CN
    May 8, 2010 5:30 PM At local FedEx facility SHENZHEN CN
    May 8, 2010 5:29 PM Clearance in progress SHENZHEN CN
    May 7, 2010 9:38 PM Clearance in progress SHENZHEN CN
    May 7, 2010 8:36 PM Clearance in progress SHENZHEN CN
    May 7, 2010 8:36 PM At local FedEx facility SHENZHEN CN
    May 6, 2010 11:26 PM Left FedEx origin facility SHENZHEN CN
    May 6, 2010 11:11 PM Picked up SHENZHEN CN
    Package received after FedEx cutoff
    May 6, 2010 6:31 AM Shipment information sent to FedEx
     
  5. openbolt macrumors newbie

    Joined:
    May 11, 2010
    #5
    Mine is identical, including times. It's past 10:30am here so the tracking page no longer displays delivery past that time. Same model iPad.
     
  6. s4yunkim thread starter macrumors regular

    Joined:
    Feb 6, 2009
    #6


    Wow, looks like yours and mine are on the same flight...



    All shipment travel activity is displayed in local time for the location

    May 11, 2010 8:21 PM
    In transit
    SHENZHEN CN

    May 11, 2010 7:23 PM
    In transit
    SHENZHEN CN


    I had called apple and they had said that if there was as issue with customs, they would have known about it immediately.

    Either way, I'm glad to know that it's in transit, although I know it will not get to me by the scheduled time. If you look up flight number FX 48 (Fedex freight from Shenzhen, China to Anchorage, Alaska), it shows that it takes 9 hours and 23 mins from runway to runway, and that it's scheduled to touch down in Alaska at 12:28 local time.

    Looks like I'll get it on Wednesday like Apple said. :( At least it's on it's way...
     
  7. dreich macrumors newbie

    Joined:
    May 11, 2010
    Location:
    Indy
    #7
    W6996XXXX ordered 4/30, 7 am.;
    All shipment travel activity is displayed in local time for the location

    May 11, 2010 8:21 PM In transit SHENZHEN CN
    May 11, 2010 7:23 PM In transit SHENZHEN CN
    May 10, 2010 4:11 PM Clearance in progress SHENZHEN CN
    May 10, 2010 4:11 PM At local FedEx facility SHENZHEN CN
    May 8, 2010 5:30 PM At local FedEx facility SHENZHEN CN
    May 8, 2010 5:29 PM Clearance in progress SHENZHEN CN
    May 7, 2010 9:38 PM Clearance in progress SHENZHEN CN
    May 7, 2010 8:36 PM Clearance in progress SHENZHEN CN
    May 7, 2010 8:36 PM At local FedEx facility SHENZHEN CN
    May 6, 2010 11:26 PM Left FedEx origin facility SHENZHEN CN
    May 6, 2010 11:11 PM Picked up SHENZHEN CN
    Package received after FedEx cutoffMay 6, 2010 6:30 AM

    Looks like same flight?
    Originally scheduled to deliver to INDY by noon 5/11/10 (today)....no way.
    Maybe Thursday?
     
  8. jjs1971 macrumors newbie

    Joined:
    May 11, 2010
    #8
    Yes, yes, and yes. I ordered the same model ipad. Ours MUST be in the same batch shipment. If you check again, it looks like it cleared customs in AK. Fingers crossed we'll get our ipads tomorrow.

    I also had no luck with Apple or FedEx over the last few days. While the Apple reps were friendly enought, the FedEx people were downright condescending....even with the Apple rep on the line. I HATE trying to get shipments from overseas.
     
  9. ThirstyFire macrumors newbie

    Joined:
    May 12, 2010
    #9
    Thanks God i'm not the only one I ordered the iPad 64 3g+WiFi with the Camera connection cable i've received the tracking number for the iPad but the camera will be shipped later.

    the story is i'm using entropay.com to pay for the iPad, its almost 2 days in clearance in progress.
    today I've received an email from apple asking me to make sure my credit card is ok I thought they already got their money at least for iPad, so I cancelled the Camera Connection cable I don't need it now i can wait.

    so i started searching about that it appears i'm not the only one.

    May 12, 2010 10:13 PM Clearance in progress SHENZHEN CN
    May 12, 2010 9:14 PM At local FedEx facility SHENZHEN CN
    May 12, 2010 9:12 PM Clearance in progress SHENZHEN CN
    May 12, 2010 1:33 PM Left FedEx origin facility SHENZHEN CN
    May 12, 2010 11:47 AM Picked up SHENZHEN CN Package received after FedEx cutoff
    May 11, 2010 10:00 AM Shipment information sent to FedEx

    what happened to yours?
     
  10. s4yunkim thread starter macrumors regular

    Joined:
    Feb 6, 2009
    #10
    My iPad got delivered today~
    Here's the final status:




    May 12, 2010 10:11 AM
    Delivered
    EUGENE, OR

    May 12, 2010 8:26 AM
    On FedEx vehicle for delivery
    SPRINGFIELD, OR

    May 12, 2010 8:19 AM
    At local FedEx facility
    SPRINGFIELD, OR

    May 12, 2010 4:26 AM
    At dest sort facility
    PORTLAND, OR

    May 12, 2010 2:59 AM
    Departed FedEx location
    OAKLAND, CA

    May 11, 2010 10:04 PM
    Arrived at FedEx location
    OAKLAND, CA

    May 11, 2010 4:52 PM
    Departed FedEx location
    ANCHORAGE, AK

    May 11, 2010 1:33 PM
    Int'l shipment release
    ANCHORAGE, AK

    May 11, 2010 12:59 PM
    Arrived at FedEx location
    ANCHORAGE, AK

    May 11, 2010 8:21 PM
    In transit
    SHENZHEN CN

    May 11, 2010 7:23 PM
    In transit
    SHENZHEN CN

    May 10, 2010 4:11 PM
    Clearance in progress
    SHENZHEN CN

    May 10, 2010 4:11 PM
    At local FedEx facility
    SHENZHEN CN

    May 8, 2010 5:30 PM
    At local FedEx facility
    SHENZHEN CN

    May 8, 2010 5:29 PM
    Clearance in progress
    SHENZHEN CN

    May 7, 2010 9:38 PM
    Clearance in progress
    SHENZHEN CN

    May 7, 2010 8:36 PM
    Clearance in progress
    SHENZHEN CN

    May 7, 2010 8:36 PM
    At local FedEx facility
    SHENZHEN CN

    May 6, 2010 11:26 PM
    Left FedEx origin facility
    SHENZHEN CN

    May 6, 2010 11:11 PM
    Picked up
    SHENZHEN CN
    Package received after FedEx cutoff

    May 6, 2010 6:30 AM
    Shipment information sent to FedEx



    Apparently Apple had a good grasp on things in terms of when it was going to be delivered, but Fedex has no friggin clue. Some reps said they didnt have enough planes, some reps said that Apple didnt supply customs forms... but I'm more inclined to believe Apple from now on, seeing as how they were the only ones able to give me an answer and were right about it.

    And on top of that, after a manager at Apple Online Store Support told me they have my iPad scheduled to deliver by May 12th, they said that if it doesnt arrive by then, call the him at his direct line (gave me his direct phone # and email address), and that he would make sure it gets to me, and would send me an accessory or something, somewhere in the neighborhood of $50 as an apology.

    Fedex is the one in charge of deliveries, and once Apple ships, it's up to Fedex to deliver it on time, so if it's late, Fedex is the only one to blame. Yet Apple was still willing to shell out $50 as an apology for a mistake Fedex could have made. I'm glad to see that someone in the tech support industry still cares about their customers.

    Go Apple! :apple:
     
  11. ThirstyFire macrumors newbie

    Joined:
    May 12, 2010
    #11
    So I don't have to worry mine says Estimated Delivery Date 17th May in Fedex shipment page, or should I because estimated delivery was 11th - 15th MAY

    and how did apple shipped my iPad if they are having a problem with my payment method?
     

Share This Page