Does anyone have a locked AT&T iPhone on Cricket?

[alnova1]

I'm thinking about getting an iPhone 6S from an individual that is locked to AT&T. There is no money owed on the phone. I'm on Cricket now and despite the fact that AT&T owns and runs Cricket on their network I'm reading conflicting stories. Some say it still has to be unlocked. Does anyone have an AT&T iPhone that is still locked running on Cricket?

 

[rui no onna]

I have (iPhone 5s). Worked fine for me.

 

[alnova1]

I have (iPhone 5s). Worked fine for me.

Really? Never been unlocked?

 

[BrianBaughn]

Regardless of whether or not it would work you can get AT&T to unlock it for you, I'm pretty sure. I got a 5S unlocked through them after we left AT&T. You'll have to call them and explain the situation.

 

[rui no onna]

Really? Never been unlocked?

Yup. Phone was actually still on contract with AT&T. Mind, that was in late 2014 to early 2015 (cousin vacationed in the US for 4 months and needed a cell). No idea if they've changed policies recently.

 

[BrianBaughn]

AT&T has an online form for unlocking iPhones but it really only works if you're a current customer...therefore you have to call them.

 

[alnova1]

I went ahead and made the trade and it works fine on Cricket without being unlocked. Of course this phone had no money owed on it and not under contract.

 

[rui no onna]

AT&T has an online form for unlocking iPhones but it really only works if you're a current customer...therefore you have to call them.

Don't necessarily need to be a current customer. The form accommodates previous customers, too. Otherwise, you'd probably have to call.

I have no experience with calling customer service to unlock but the online form is a fairly painless process. I've unlocked 1x iPhone 4, 1x 4s, 2x 5 and 2x 5s via the online form without any problems. If traveling overseas, though, you want to make sure to request the unlock at least a week in advance.