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WizardHunt

macrumors 68000
Original poster
I need my 2014 iMac screen replaced. I have terrible screen burn-in. What is the full cost done by apple to replace this screen parts and labor?
anyone know? or have it done before? any and all feedback will be appreciated .
 
Is that a 27-inch screen?
Probably $700 - $800, maybe more.
Best way to find out what Apple charges for that? Call Apple. (When the Apple stores re-open (?-?)
And, some fun to do the repair yourself, if necessary 😎

Have you tried anything to mitigate the "burn-in"?
Try shutting off, then disconnect all cables, and leave it unplugged for 24-48 hours.
That can sometimes help, as the burn-in can just be residual charge on the screen (and not a permanent image burn). A day or two with no power connected can result in a draw-down of that residual energy (some luck, and you can avoid the expensive repair)
 
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Is that a 27-inch screen?
Probably $700 - $800, maybe more.
Best way to find out what Apple charges for that? Call Apple. (When the Apple stores re-open (?-?)
And, some fun to do the repair yourself, if necessary 😎

Have you tried anything to mitigate the "burn-in"?
Try shutting off, then disconnect all cables, and leave it unplugged for 24-48 hours.
That can sometimes help, as the burn-in can just be residual charge on the screen (and not a permanent image burn). A day or two with no power connected can result in a draw-down of that residual energy (some luck, and you can avoid the expensive repair)

I did unhook all cables and left it for a week with no power and its still has extreme burn-in and its really bad. So I was trying to see if its worth it to replace the screen. I paid like $4500 for it at the time so I have some money tied up in it but its a 2014, a bit old. So I tried to call Apple but they are closed until March 27 in my city. Thanks for your reply. I watched you tube videos about doing that, I did that to a 2009 iMac but not on a 2014 with the glued on display. That may be a bit much for me to try. Besides I don't have a heat gun. It is a 27 inch.
 
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Burn in is unusual with LCD screens. Image retention is more likely. I was getting that on my 2015 iMac, but cured it by running the Flurry screensaver with all options set to max whenever possible for a couple of days (set preview going as soon as leave desk, set it to come on after 10 minutes in case I forget to put it on, don’t have display go to sleep). All seems fine now.
 
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Burn in is unusual with LCD screens. Image retention is more likely. I was getting that on my 2015 iMac, but cured it by running the Flurry screensaver with all options set to max whenever possible for a couple of days (set preview going as soon as leave desk, set it to come on after 10 minutes in case I forget to put it on, don’t have display go to sleep). All seems fine now.

Thanks, I will give it a try. I don’t have anything to lose.
 
My iMac is a late 2015. I bought it with a pink display and image retention. Cheap price, mint condition.
I bought a brand new OEM LG 5k display on eBay for $420 (free shipping). It arrived the next day.
Be careful! Almost all of the displays sold online are not LG OEM. Some say they are 5k and are not.
They are made by unknown Chinese companies & have fake LG stickers.
The genuine LG OEM display has a plug-in temperature sensor (2nd picture, bottom middle). Fake doesn't have it.
The genuine LG OEM display has a big rectangle of black tape (2nd picture, top left). Fake doesn't have it.
If you need to order the correct display, use the first line on the LG sticker (picture 1).
Otherwise, you may buy a 2.5k display for a 2012 & 2013 iMac.
Any Mac computer shop could install it or you could do it yourself.
s-l1600.jpg
s-l1600.jpg
s-l1600.jpg
 
Seems that I recall from the period in the 2013/2014 timefram that image retention/burn-in was a common complaint with iMacs. May have been "in later years", too.

One of the possible causes was thought to be due to high heat inside the case.
And... with a "high-spec" model with more powerful CPU/GPU -- that could produce more heat.

I could be wrong about this, but that's what I remember.

This is a reason I don't consider it wise to spend a lot of $$$ for a "high-end" Mac desktop or laptop (unless you use it to produce income and can "write it off" as a business/hardware expense).
They just seem to be "more sensitive" to having things go wrong with them as they age...
 
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