Grrrrrrr, i've been trying for ages. I was even about to order new keys online but then I realised I think it's me, not the keys. I don't think they are broken? It's the f5 and f6 keys. Here is a pic: http://oi61.tinypic.com/2pyyuj8.jpg i've been trying for ages trying to get them to click back in, but it feels like they are just balancing along the rubbery ball part and not clicking in, no matter what method I try. I've tried youtubing it, I've tried turning it the other ways, swapping, taking the white thing apart. The white thing clicks in the little slots, it makes the click sound, so I know it's clicking in, it's just then I try to put the key cap on and it just 'balance', like I said, and doesn't click So frustrating, does anyone know what I can maybe try to get it to work. I honestly don't think they are broken, it's a vastly new computer and I haven't been rough with the keys at all, I just took them off to clean under and now I regret it.