Does Apple automatically transfer Apple Care from Original Macbook to Replacement ?

Discussion in 'MacBook Pro' started by davmcn, Jul 25, 2011.

  1. davmcn macrumors regular

    Joined:
    Jan 5, 2011
    #1
    Hey guys,

    As probably most of you know, or if you don't. The first Macbook Pro I received had a dead pixel, and I sent it back, and got a new one sent to me. Out of my own curiosity , I went to the Apple Warranty Check website, and it says that I don't have Apple Care on the replacement, does Apple do it automatically , or do I have to call them ?

    Thxs,Dave
     
  2. Jazojas12 macrumors regular

    Joined:
    Apr 24, 2009
    #2
    I would assume they did but I call to confirm wouldn't hurt.
     
  3. NStocks macrumors 65816

    Joined:
    Apr 3, 2008
    Location:
    England
    #3
    Yes they do.

    However, my applecare was a month short. I filled out a form on-line with evidence proving otherwise, then a few days later it was updated.
     
  4. davmcn thread starter macrumors regular

    Joined:
    Jan 5, 2011
    #4
    Sounds good, will contact them, and just make sure.
     
  5. -tWv- macrumors 68000

    -tWv-

    Joined:
    May 11, 2009
    Location:
    Ohio
  6. marshallbedsaul macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #6
    I heard you can call applecare and have the refund a pro rated amount of the original purchase. Not sure about transferring your go apple care to a new purchase model.
     
  7. squeakr macrumors 68000

    squeakr

    Joined:
    Apr 22, 2010
    #7
    I had the same thing happen with my MBP and had to call AppleCare and explain the situation. They transferred it while I was on the phone and verified that all went through correctly.
     
  8. Fry-man22 macrumors 6502

    Fry-man22

    Joined:
    Nov 25, 2007
    #8
    I received a replacement unibody 2010 MBP for my 2008 machine with the 8600M GT and 3+ replacements. When they replaced my Mac I received a contract to sign and in it they stated that any purchased warranty remaining on the mac being replaced would be pro-rated based on the amount of time left and refunded to me.
     
  9. davmcn thread starter macrumors regular

    Joined:
    Jan 5, 2011
    #9

    Refund ? All I honestly want to do is get the coverage on my new shiny and perfect Macbook Pro, and that's it . I don't want a refund. I want coverage!
     
  10. satchow macrumors 6502

    Joined:
    Jul 11, 2011
    #11
    When I got a replacement MBP I had to call and transfer it over. But that's nice is that in addition to whatever you had left over on that warranty, they add a year to it because that's what your new MBP has.

     
  11. davmcn thread starter macrumors regular

    Joined:
    Jan 5, 2011
    #12

    I didn't end up calling. But on the page where it tells you about your warranty on your Macbook Pro, it says you can fill out a page of proof of purchase for Apple Care and they will sort it out for you within 48 hours. I filled it out and sent it off, if it doesn't end up working , I will call them. So far, very happy with the Macbook Pro. Lion is amazing :D
     
  12. NStocks macrumors 65816

    Joined:
    Apr 3, 2008
    Location:
    England
    #13
    Really? They didn't give me an extra year...

    So if you bought in 2008, the warranty expires 2012? Mines 2008 - 2011.

    If this is ture I'll be on the phone to Apple!
     
  13. davmcn thread starter macrumors regular

    Joined:
    Jan 5, 2011
    #14
    I just got off the phone with them, and they said they had transferred it. I have a question for you guys, does it show immediately on the website ? Or does it need to be updated ? He said I should receive a certificate within 7-10 business days.
     

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