Does Apple Care cover speakers?

Discussion in 'iMac' started by bumzo1, Nov 11, 2009.

  1. bumzo1 macrumors 6502a

    Joined:
    Jan 31, 2009
    Location:
    Dallas, TX
    #1
    Today I was watching a youtube video and the player effed up and started playing a very loud high pitch noise. This is the 3rd or 4th time it has happened and nothing seemed to be wrong but now the speakers sound crackly and I think one of them might have blown. Will Apple care cover this?
     
  2. nick9191 macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #2
    If the speakers in question are the ones built in to the iMac, and the iMac is in warranty then certainly.
     
  3. bumzo1 thread starter macrumors 6502a

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    Jan 31, 2009
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    Dallas, TX
    #3
    yes it is the built in iMac speakers and itstill has 2 1/2 years on the warranty
     
  4. Kronie macrumors 6502a

    Kronie

    Joined:
    Dec 4, 2008
    #4
    Your most likely covered. But some of the horror stories I have heard from folks on this forum about apple denying coverage may worry me if I ever need to use it.

    They will tell you that you blew the speakers by playing the audio too high.

    "Sorry we will have to deny your coverage. You shouldn't have played the audio that high"
     
  5. ouimetnick macrumors 68020

    ouimetnick

    Joined:
    Aug 28, 2008
    Location:
    Beverly, Massachusetts
    #5
    Thats pathetic. Its like Apple saying you blew your $80..0 earbuds out because the iPhone's volume was set to high. Well there both Apple products, so they should work 'seamlessly' But because the speakers are built in, Apple should have set the volume so even at its max it doesn't harm anything.
     
  6. fa8362 macrumors 65816

    Joined:
    Jul 7, 2008
    #6
    Warranties don't cover abuse or operator error.
     
  7. mrsir2009 macrumors 604

    mrsir2009

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
    #7
    If they've screwed up under normal use then Apple should cover it, but you can't rely on them 100%. Take it in and see what they say.
     
  8. 53x12 macrumors 68000

    53x12

    Joined:
    Feb 16, 2009
    #8
    And how do you prove that objectively? As long as someone didn't take a knife or submerse their computer in water...etc., how does one really prove that?
     
  9. Kronie macrumors 6502a

    Kronie

    Joined:
    Dec 4, 2008
    #9
    It all depends on what you tell Apple.

    OP:
    Just tell Apple that you noticed your speakers were sounding bad. No one thing happened it just started to get worse and worse.

    DON'T tell them that you were watching Youtube and the player effed up and blew the speakers.
     
  10. fa8362 macrumors 65816

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    Jul 7, 2008
    #10
    Apple will decide whether he abused them or not. The speakers didn't blow on their own.
     
  11. shoulin333 macrumors 6502a

    Joined:
    Jun 26, 2007
    Location:
    California
    #11
    If apple built in the ability to blow them with normal use, they have to replace them. Just tell them it was working fine, then started sounding scratchy one day, dont mention the youtube.
     
  12. bumzo1 thread starter macrumors 6502a

    Joined:
    Jan 31, 2009
    Location:
    Dallas, TX
    #12
    Hmm I just got home and it seems to be fine now even on the exact same song I was testing it with so hopefully it was software and is fixed now but if it comes back I'll make sure to say it just got scratchy over time. Thanks for all of your help :D
     

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