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Does Apple Care Cover?

N

No1iSaHero

macrumors newbie
Original poster
Jun 12, 2012
16
0
Does it cover the battery?
I'm concerned about using my rMBP at home, maybe I should just stick to my desktop?
Reason being is because I'm not sure if apple replaces the battery once it dies out.
Let me know thanks :D
 
It's quite rare, with few exceptions, to have a battery problem. Apple uses a high quality unit. If its just normal wear & tear, you pay for it.
 
Like others have said, the batteries are of high quality and I have not had a problems with any apple products batteries so far.
 
Depends on where you live. AppleCare doesn't extend the battery warranty where I'm located, it just has a one year warranty, period. Other countries may have laws that end up extending the battery warranty.

justperry said:
Do Car manufacturers cover tires?

So, no, batteries are not covered unless there is a defect.
Click to expand...

They did when I bought my vehicle brand new. Of course the warranty on them wasn't for as long as the car itself (car has 5yr, tires have 3yr or certain amount of tread, whichever comes first.)

I've already had a $150 tire replaced for a mere $5 (enviro fee) due to a sidewall puncture from an errant nail in a construction zone. But, I should point out, this is where I live and "no" it's not Fantasyland :D Other places may be different.
 
Last edited:
I believe apple explained to me that with apple care you get a 1 time discount on a battery replacement.
 
Outkast27 said:
I believe apple explained to me that with apple care you get a 1 time discount on a battery replacement.
Click to expand...
That's not true. Batteries are only covered for manufacturing defects. For details, see the BATTERIES ARE NOT COVERED section of the following link.

duervo said:
Depends on where you live. AppleCare doesn't extend the battery warranty where I'm located, it just has a one year warranty, period.
Click to expand...
AppleCare does extend the coverage for defective batteries from one year to three.

The link below should answer most, if not all, of your battery/charging questions. If you haven't already done so, I highly recommend you take the time to read it.
 
GGJstudios said:
AppleCare does extend the coverage for defective batteries from one year to three.
Click to expand...

That's not what AppleCare rep on the phone, or the staff at the local Apple store, told me when I went in with a problematic battery. Rep on phone told me it would cost since it was past one year, went in and the store staff told me the same. It was about a month before AppleCare expired on the system.
 
duervo said:
That's not what AppleCare rep on the phone, or the staff at the local Apple store, told me when I went in with a problematic battery. Rep on phone told me it would cost since it was past one year, went in and the store staff told me the same. It was about a month before AppleCare expired on the system.
Click to expand...
They were wrong, as Apple employees occasionally are. The link I provided explicitly states the coverage is extended for defective batteries.

Apple - Batteries - Battery Replacement
Your one-year warranty includes replacement coverage for a defective battery. You can extend your replacement coverage for a defective battery to three years from the date of your notebook purchase with the AppleCare Protection Plan. However, the AppleCare Protection Plan for notebook computers does not cover batteries that have failed or are exhibiting diminished capacity except when the failure or diminished capacity is the result of a manufacturing defect.
Click to expand...
 
They have replaced my battery in my MBP 2007 three times without me paying, they died after one year after 200 or so cycles, I replaced it last year again but I had to pay as the current one was almost 3 years old. Replaced my battery in my 2009 MBP which was saying "check battery" after 400 cycles and 1.5 years, again they replaced them.

Genius said the new ones should last 1,000 cycles and a couple of years before you should see deterioration.

Oh, no Apple Care, I just asked. I'm not quite sure what Apple Care is apart from phone support. Perhaps it is different in the USA over the UK as you have worse consumer protection laws.
 
Batteries are NOT covered, unless there is a hardware issue.
Apple will run a test on the machine to check for battery defects. If it is defective it will be replaced. If not, and its normal wear and tear, then it will not be replaced.
I guess Apple will be stricter on this with the rMBP's due to the battery being physically stuck into the machine!
 
My opinion... it all depends on who you talk to, their mood, how much you whine, how busy the store is and of course, your own stamina. If you can withstand the assault of blue shirts they throw at you they'll go to great lengths just to appease you. Not fair to be sure but I've seen it.

GGJstudios said:
They were wrong, as Apple employees occasionally are.
Click to expand...
The hell you say! :eek:
 
I had a battery fail in 6 months (expanded and warped the case) and the 'genius' said then that batteries were explicitly not covered. I've not heard that his policy has changed.

Maybe if you're lucky you'll get one on a good day that'll replace it for you.

What happens with the new mbps with non-replaceable batteries I've no idea - I'm crossing my fingers that this one lasts a few years.
 
TonyHoyle said:
I had a battery fail in 6 months (expanded and warped the case) and the 'genius' said then that batteries were explicitly not covered. I've not heard that his policy has changed.

Maybe if you're lucky you'll get one on a good day that'll replace it for you.

What happens with the new mbps with non-replaceable batteries I've no idea - I'm crossing my fingers that this one lasts a few years.
Click to expand...

Batteries are covered for defects. Just had mine replaced under warrantee as I was getting a check battery message with less than a year on the machine.
 
No1iSaHero said:
Does it cover the battery?
I'm concerned about using my rMBP at home, maybe I should just stick to my desktop?
Reason being is because I'm not sure if apple replaces the battery once it dies out.
Let me know thanks :D
Click to expand...

Apple Care replaced my wife's cMBP 13 battery without any questions on its 8-9 month. I just told them that I feel it's discharging as fast as it should. They didn't even bother to look at it. I just returned a few hours and they replaced it.
 
The official guideline is that, with Applecare, you get 3 years of coverage for:

- battery stops holding a charge
- battery displays any warning/service messages
- battery expands
- battery capacity falls below 80% with less than 1000 cycles (below designed capacity).
 
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