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Does Apple Charge a Restocking Fee?

HappyDude20

HappyDude20

macrumors 68040
Original poster
Jul 13, 2008
3,688
1,479
Los Angeles, Ca
Love my iPad. Though I hate that I got it at the apple store and didn't wait to get it at best buy cause if their black tie protection program.

Does apple charge a restocking fee or anything like that?
 
I just spoke with the apple store and they said it's onna case by case basis. It depends if the iPad looks messed up and what tnot. Also everything must be the way when I first got it, down to the plastic wrapping covering the ipad which I lost. I may just purchase another iPad at best buy and swap the plastic covering and then return it to the apple store.
 
HappyDude20 said:
I just spoke with the apple store and they said it's onna case by case basis. It depends if the iPad looks messed up and what tnot. Also everything must be the way when I first got it, down to the plastic wrapping covering the ipad which I lost. I may just purchase another iPad at best buy and swap the plastic covering and then return it to the apple store.
Click to expand...
FWIW, here's the actual return policy:
All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the product. Apple will assess a 10% restocking fee on any opened hardware or accessory.
Click to expand...
http://a248.e.akamai.net/7/248/2041...Catalog/US/Images/salespolicies.html#topic-21

Managers have the ability to override the 10% restock fee.

You do not need to return the plastic wrapping that covers the product.
 
I am thinking of doing the same thing...my kids play with it all the time and the damage warranty from BB sounds pretty good. Peace of mind.
 
SoftSyrup said:
Why even open it? Return the sealed one from Best Buy to Apple and there will be no restocking fee. The UPC is the same and Best Buy doesn't scan serial numbers or anything like that, I'm not sure but I doubt Apple does either.
Click to expand...

How did my serial number get on my receipt than?

Nice try.
 
Just tell them it keeps turning off and you already bought another one. no restocking fee. dishonest? probably...
 
So I just chatted with an Apple rep online and asked them if I would be charged a restocking fee if I were to return the iPad after trying it out (b/c 'I read online that the policy changed') and they said 'we cannot speculate on rumors etc' and basically told me to expect a 10% restocking fee if the ipad is opened..

So is this all just a rumor, or is this an actual policy that apple (for obvious reasons) does not want to advertise?

I want to try out the iPad in my everyday life to see if this is something I want, but would likely not do so if I can expect a $50 fee for trying it out for 14 days.
 
archdelux said:
So I just chatted with an Apple rep online and asked them if I would be charged a restocking fee if I were to return the iPad after trying it out (b/c 'I read online that the policy changed') and they said 'we cannot speculate on rumors etc' and basically told me to expect a 10% restocking fee if the ipad is opened..

So is this all just a rumor, or is this an actual policy that apple (for obvious reasons) does not want to advertise?

I want to try out the iPad in my everyday life to see if this is something I want, but would likely not do so if I can expect a $50 fee for trying it out for 14 days.
Click to expand...


Alternatively - anyone know if it is possible to carefully open the box/etc and then reset the ipad so that it appears that it is unopened? Then I suppose the point is moot..
 
archdelux said:
I want to try out the iPad in my everyday life to see if this is something I want, but would likely not do so if I can expect a $50 fee for trying it out for 14 days.
Click to expand...

Just buy it at Best Buy, they don't charge a restocking fee anymore.

http://www.forums.bestbuy.com/t5/Be...er-s/Restocking-Fee-Policy-Change/bc-p/208134

http://www.bestbuy.com/site/Help-To...00050028.c?id=pcmcat204400050028&CMP=rzss_rte

I can fully understand the need for a company to charge a restocking fee. However, I'm glad that BB has decided to get rid of theirs.
 
Surely said:
Just buy it at Best Buy, they don't charge a restocking fee anymore.

http://www.forums.bestbuy.com/t5/Be...er-s/Restocking-Fee-Policy-Change/bc-p/208134

http://www.bestbuy.com/site/Help-To...00050028.c?id=pcmcat204400050028&CMP=rzss_rte

I can fully understand the need for a company to charge a restocking fee. However, I'm glad that BB has decided to get rid of theirs.
Click to expand...

Wow, that's great - thanks.

I'm still a bit nervous since I don't want to be stuck with a $50 bill if I decide to return it after testing it out for 10 days or so.. has anyone done this? Will they take it back no questions asked?

Also - one more thing - will the refund be in Bestbuy store credit? If so, then that would definitely prevent me from doing this b/c everything at BB is overpriced anyway...
 
Last edited:
The iPad has a high return rate, just buy a open box model from best buy.
 
So bestbuy callcenter people just told me that unopened ipad means you can get a refund to your credit card and opened ipad means you get store credit.. looks like I won't be trying out the ipad afterall..
 
archdelux said:
looks like I won't be trying out the ipad afterall..
Click to expand...

So why not buy a used one on Craigslist and try it out? If you don't like it you can likely resell for what you paid or better depending on your negotiating abilities.
 
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