Does Apple Charge a Restocking Fee?

Discussion in 'iPad' started by HappyDude20, Apr 8, 2010.

  1. HappyDude20 macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #1
    Love my iPad. Though I hate that I got it at the apple store and didn't wait to get it at best buy cause if their black tie protection program.

    Does apple charge a restocking fee or anything like that?
     
  2. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
  3. HappyDude20 thread starter macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #3
    I just spoke with the apple store and they said it's onna case by case basis. It depends if the iPad looks messed up and what tnot. Also everything must be the way when I first got it, down to the plastic wrapping covering the ipad which I lost. I may just purchase another iPad at best buy and swap the plastic covering and then return it to the apple store.
     
  4. SoftSyrup, Apr 10, 2010
    Last edited: Jun 8, 2011
  5. andyblila macrumors 65816

    andyblila

    Joined:
    Jul 8, 2008
    Location:
    On My iPhone, or my iPad?
    #5
    Yes Apple does.
     
  6. hamlinspahn macrumors regular

    Joined:
    Apr 9, 2010
    Location:
    Oklahoma City
    #6
    Apple Serial Numbers

    The apple store scans the serial number with each purchase, for warranty info.
     
  7. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #7
    FWIW, here's the actual return policy:
    http://a248.e.akamai.net/7/248/2041...Catalog/US/Images/salespolicies.html#topic-21

    Managers have the ability to override the 10% restock fee.

    You do not need to return the plastic wrapping that covers the product.
     
  8. JMB1911 macrumors regular

    Joined:
    Mar 27, 2010
    #8
    I am thinking of doing the same thing...my kids play with it all the time and the damage warranty from BB sounds pretty good. Peace of mind.
     
  9. lionheartednyhc macrumors 65816

    lionheartednyhc

    Joined:
    Jul 13, 2009
    #9
    How did my serial number get on my receipt than?

    Nice try.
     
  10. jds17j macrumors newbie

    Joined:
    Feb 19, 2009
    #10
    Just tell them it keeps turning off and you already bought another one. no restocking fee. dishonest? probably...
     
  11. archdelux macrumors 6502

    Joined:
    Oct 12, 2008
    #11
    So I just chatted with an Apple rep online and asked them if I would be charged a restocking fee if I were to return the iPad after trying it out (b/c 'I read online that the policy changed') and they said 'we cannot speculate on rumors etc' and basically told me to expect a 10% restocking fee if the ipad is opened..

    So is this all just a rumor, or is this an actual policy that apple (for obvious reasons) does not want to advertise?

    I want to try out the iPad in my everyday life to see if this is something I want, but would likely not do so if I can expect a $50 fee for trying it out for 14 days.
     
  12. archdelux macrumors 6502

    Joined:
    Oct 12, 2008
    #12

    Alternatively - anyone know if it is possible to carefully open the box/etc and then reset the ipad so that it appears that it is unopened? Then I suppose the point is moot..
     
  13. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #13
  14. Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #14
    Just buy it at Best Buy, they don't charge a restocking fee anymore.

    http://www.forums.bestbuy.com/t5/Be...er-s/Restocking-Fee-Policy-Change/bc-p/208134

    http://www.bestbuy.com/site/Help-To...00050028.c?id=pcmcat204400050028&CMP=rzss_rte

    I can fully understand the need for a company to charge a restocking fee. However, I'm glad that BB has decided to get rid of theirs.
     
  15. archdelux, Jan 21, 2011
    Last edited: Jan 21, 2011

    archdelux macrumors 6502

    Joined:
    Oct 12, 2008
    #15
    Wow, that's great - thanks.

    I'm still a bit nervous since I don't want to be stuck with a $50 bill if I decide to return it after testing it out for 10 days or so.. has anyone done this? Will they take it back no questions asked?

    Also - one more thing - will the refund be in Bestbuy store credit? If so, then that would definitely prevent me from doing this b/c everything at BB is overpriced anyway...
     
  16. OSMac macrumors 65816

    Joined:
    Jun 14, 2010
    #16
    The iPad has a high return rate, just buy a open box model from best buy.
     
  17. archdelux macrumors 6502

    Joined:
    Oct 12, 2008
    #17
    So bestbuy callcenter people just told me that unopened ipad means you can get a refund to your credit card and opened ipad means you get store credit.. looks like I won't be trying out the ipad afterall..
     
  18. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #18
    So why not buy a used one on Craigslist and try it out? If you don't like it you can likely resell for what you paid or better depending on your negotiating abilities.
     

Share This Page