Does Apple.com want the sim back on returned phone?

[powerbook911]

I am going to return to a phone to Apple.com online store via mail.

Of course, the sim that came in the phone is now the activate one on my account. Can I move that sim back to another phone for the time being, while I wait on them to refund this purchase and restore my upgrade?

Or, are they going to say I didn't return the item completely because the sim is missing?

Thanks!!!!

 

[rugmankc]

I have done that with other phones and carriers. You would need to notify them or the will deactivate sim card.

http://support.apple.com/en-us/HT201557

 

[powerbook911]

Thanks rugmankc

Great information. I also called Apple, the rep told me to return the card, then I explained I would have no service, and he checked and said, no problem, I can keep the card.

However, rugmankc, is what you're suggesting, when they process the return, the card will be turned off? Who should I contact to keep the service active, AT&T?

Thanks again!!!

 

[OneMike]

I've returned in the past to an Apple store, not online. They didn't care about the sim. May be different online.

 

[rugmankc]

My guess would be unless you call them and transfer it to another iPhone they will deactivate it.

 

[Newtons Apple]

I have had to return phones twice and I always remove the SIM card and nothing has ever been said.