Does Apple Do Any Outsourcing?

Discussion in 'Apple, Inc and Tech Industry' started by uspp144, Jun 12, 2011.

  1. uspp144 macrumors newbie

    Joined:
    Feb 28, 2011
    Location:
    Rockville MD
    #1
    From what I understand, Apple is only computer company that does not do any outsourcing when it comes to one calling Apple in the USA for assistance with any technical problems with there computers. Is this true?
     
  2. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    First university coding class = 46 years ago
    #2
    Back in 2004, Dell moved its medium and large company customer support back to the USA because of all the complaints about Indian support centers being unable to depart from prepared scripts.

    However, I believe they still use India for small business and regular customers.
     
  3. 42streetsdown macrumors 6502a

    42streetsdown

    Joined:
    Feb 12, 2011
    Location:
    Gallifrey, 5124
    #3
    phone customer service is horrible either way.
     

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