Does Apple Issue A Gift Card For Compensation?

[beeinformed]

Hi,

I have a defective macbook air and imac computer which has to be repaired (major repairs) and/or replaced. I spoke to a senior consumer relations advisor, who said that I can get a gift from Apple as a form of compensation. Has anyone ever received a gift card from Apple for a defective computer as compensation as that is what I would prefer to get? Thanks!

 

[AlvinNguyen]

Hi,

I have a defective macbook air and imac computer which has to be repaired (major repairs) and/or replaced. I spoke to a senior consumer relations advisor, who said that I can get a gift from Apple as a form of compensation. Has anyone ever received a gift card from Apple for a defective computer as compensation as that is what I would prefer to get? Thanks!

I've gotten two computers replaced with newer models but never a gift card.

 

[Mrbobb]

They only give u gift cards if there is no other way to make u whole, like u bought a one-of-a-kind furnishing and substitution will not do. Nobody mind a newer computer.

 

[Brian Y]

Why would you need compensation? Your machine(s) became faulty, and they're being fixed (fulfilling their warranty obligations) or replaced (going way beyond their warranty obligations). Stuff breaks, get over it.