Does Apple Issue A Gift Card For Compensation?

Discussion in 'MacBook Air' started by beeinformed, Oct 18, 2012.

  1. beeinformed macrumors 6502

    Joined:
    Jun 30, 2010
    #1
    Hi,

    I have a defective macbook air and imac computer which has to be repaired (major repairs) and/or replaced. I spoke to a senior consumer relations advisor, who said that I can get a gift from Apple as a form of compensation. Has anyone ever received a gift card from Apple for a defective computer as compensation as that is what I would prefer to get? Thanks! :)
     
  2. AlvinNguyen macrumors 6502a

    Joined:
    Jun 23, 2010
    #2
    I've gotten two computers replaced with newer models but never a gift card.
     
  3. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #3
    They only give u gift cards if there is no other way to make u whole, like u bought a one-of-a-kind furnishing and substitution will not do. Nobody mind a newer computer.
     
  4. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #4
    Why would you need compensation? Your machine(s) became faulty, and they're being fixed (fulfilling their warranty obligations) or replaced (going way beyond their warranty obligations). Stuff breaks, get over it.
     

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