Does Apple Issue A Gift Card For Compensation?

Discussion in 'MacBook Air' started by beeinformed, Oct 18, 2012.

  1. beeinformed macrumors 6502

    Jun 30, 2010

    I have a defective macbook air and imac computer which has to be repaired (major repairs) and/or replaced. I spoke to a senior consumer relations advisor, who said that I can get a gift from Apple as a form of compensation. Has anyone ever received a gift card from Apple for a defective computer as compensation as that is what I would prefer to get? Thanks! :)
  2. AlvinNguyen macrumors 6502a

    Jun 23, 2010
    I've gotten two computers replaced with newer models but never a gift card.
  3. Mrbobb macrumors 601

    Aug 27, 2012
    They only give u gift cards if there is no other way to make u whole, like u bought a one-of-a-kind furnishing and substitution will not do. Nobody mind a newer computer.
  4. Brian Y macrumors 68040

    Oct 21, 2012
    Why would you need compensation? Your machine(s) became faulty, and they're being fixed (fulfilling their warranty obligations) or replaced (going way beyond their warranty obligations). Stuff breaks, get over it.

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