Does Apple let you upgrade a component when receiving a replacement?

[DieterRams]

I had a genius bar appointment in which I was authorized a replacement machine. I'm wondering if it's possible that, when I speak to Apple on the phone to initiate the replacement process, I can upgrade any of the components and pay the difference (upgrade price) or is it required that I must only get the same exact configured machine? For example, just upgrade the CPU from i5 to i7 only. Is it possible? Thanks

 

[diazj3]

It was possible for me to do so - twice... you just have to expect to pay for the difference in price and be polite when asking. Perhaps you get lucky - depending on the replacement circumstances - and they give you the upgrade as an appeasement.

cheers!

 

[paintballswimgu]

yes, they let you pay extra to upgrade

 

[puma1552]

Not always...I was just offered a replacement but was told I couldn't pay for any upgrades even though the replacement will be custom configured already, so your mileage may vary.

 

[Constantine1337]

Sadly in Germany, that dosen't seem to be the case. I just called Apple, they said it wouldn't be possible to do that. I'd love to get that Hi-Res display onto my i5 MacBook Pro.

 

[Santabean2000]

Apple let me at least. Went from a C2D iMac to i7. lovely jubley, lah.

 

[CW Jones]

Hmm... I would like to hear from more people on this as well... I would love to be able to upgrade my screen if anything goes wrong with this one.

 

[Constantine1337]

Same here. Did you guys all do it in the Apple Store? How much did you pay for your upgrades? Did all upgrades happen in the US or not?

 

[Moonjumper]

I needed a new hard drive for my white 24" iMac under Applecare at the Sheffield, UK Apple Store at the beginning of the year.

I asked if I could upgrade to a bigger hard drive as 250 MB was proving very limiting. They said no I couldn't upgrade it. Luckily there were no 250 drives, so I got given a 320 MB drive. Not as big as I would have liked to upgrade to, but a welcome addition. Partially made up for the case scratches I found when I got home.

 

[spencers]

I needed a new hard drive for my white 24" iMac under Applecare at the Sheffield, UK Apple Store at the beginning of the year.

I asked if I could upgrade to a bigger hard drive as 250 MB was proving very limiting. They said no I couldn't upgrade it. Luckily there were no 250 drives, so I got given a 320 MB drive. Not as big as I would have liked to upgrade to, but a welcome addition. Partially made up for the case scratches I found when I got home.

Back in my day, 250 MB drives were expensive, and huge.

Perhaps you're thinking of GB?