does Apple offer free return shipping when replacing Lightning cables?

Discussion in 'iPhone Accessories' started by bobright, Aug 8, 2014.

  1. bobright, Aug 8, 2014
    Last edited: Aug 8, 2014

    bobright macrumors 601

    Joined:
    Jun 29, 2010
    #1
    I am almost an hour away from an Apple store and am 2 months away from my warranty expiring on my phone. Need to get this thing replaced asap
     
  2. Ann P macrumors 68020

    Joined:
    Jun 29, 2009
    Location:
    California
    #2
    does Apple offer free return shipping when replacing Lightning cables?

    Completely free. Replacement cable is shipped to you. Inside that package will also include a prepaid envelope so that you can return the defective cable.
     
  3. bobright thread starter macrumors 601

    Joined:
    Jun 29, 2010
    #3
    Awesome going through with that then. Thanks
     
  4. AlphaHumanus macrumors 6502

    Joined:
    Feb 12, 2012
    #4
    They also require your CC info. If they decide the damage is your fault, you pay for the cable.
     
  5. bobright thread starter macrumors 601

    Joined:
    Jun 29, 2010
    #5
    Yup, well they told me it was just to ensure they got the other one back. No worries about that though it's been mostly connected to a dock and is otherwise super clean white outer cord is just cheap and split.
     

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