Does Apple reject international iPhones in the US?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Neeliosis, Jan 21, 2012.

  1. Neeliosis macrumors regular

    Neeliosis

    Joined:
    Mar 30, 2010
    Location:
    New York, NY
    #1
    I have an unlocked German iPhone 4S that I've been using on AT&T and has an unresponsive home button. Simple question: Will Apple replace it just like a normal iPhone?
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
  3. thewitt macrumors 68020

    thewitt

    Joined:
    Sep 13, 2011
  4. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #4
    Not for the iPhone. In fact, according to the terms of service it looks like you won't be able to get it serviced in the US if the Genius interprets the ToS to the letter:

     
  5. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #5
    From the iPhone 4 and 4S warranty:

     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    Give it a shot, I heard they do replace iphones for people that come from outside the US.
     
  7. thewitt macrumors 68020

    thewitt

    Joined:
    Sep 13, 2011
    #7
    I have had no problem replacing phones purchased in Malaysia and Singapore at the US Apple store.

    I suspect that language on the support page is an out for the odd case rather than the norm.
     
  8. Neeliosis thread starter macrumors regular

    Neeliosis

    Joined:
    Mar 30, 2010
    Location:
    New York, NY
    #8
    Well I do have an appointment setup for tomorrow. Just wanted to make sure before I waste my time. I don't care what phone they give me as long as the version works with AT&T. I called AppleCare and they told me that there should be no problem replacing it. Thanks guys! :D
     

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