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Tsuikyit

macrumors newbie
Original poster
Jun 19, 2016
15
0
I recently dropped my 6S while cleaning it. Not that I want to replace it, but I'm just curious if Apple replaces iPhones if I were to send mine in and pay a fee.
 
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Tsuikyit

macrumors newbie
Original poster
Jun 19, 2016
15
0
This is a follow up to a recent post I posted a while ago. I dropped my iPhone 6Son the side out of its case as I was cleaning it. There are two dents on the side of the body and some white paint under the glass chipped off, leaving a black mark. I'm not looking to fix it or replace it, but if I were to send in this phone along side a fee, will apple send me an entirely new iPhone 6S?
 
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Tsuikyit

macrumors newbie
Original poster
Jun 19, 2016
15
0
Just to clarify things. If I were to send in my iPhone and pay the fee of 299, will I get a brand new iPhone?
 
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iphonedude2008

macrumors 65816
Nov 7, 2009
1,134
449
Irvine, CA
If you want a new phone, you'll have to pay for it. If Apple allowed what you're asking for, they'd end up with tons of slightly damaged phones and a lot of missing revenue. Now if your phone had an actual problem that required replacement, there's a way to get a replacement
 
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G.McGilli

macrumors 6502a
Oct 19, 2015
614
508
Just to clarify things. If I were to send in my iPhone and pay the fee of 299, will I get a brand new iPhone?

I know they will give you a new one if you take it into an Apple store - pay the fee - give them the broken phone - and boom - brand new iPhone in your hands....
 

G.McGilli

macrumors 6502a
Oct 19, 2015
614
508
I posted this on your other thread also.. but...

If you take your damaged phone to an Apple store - pay the reduced cost - give them your iPhone - they will bring out and give you an entirely brand new iPhone of the same model and colour.

Even if it's cuz you dropped it on the corner and have just a dent there. If you want to basically pay $300 to fix that dent then they will let you.

Anyone in store who refuses Applecare at purchase -but then asks "what happens if this happens/or this happens..." will be told this. Or at least should be.

Not sure if it's the same if you send it in....
 
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iphonedude2008

macrumors 65816
Nov 7, 2009
1,134
449
Irvine, CA
You already posted a different thread about this. If your phone isn't damaged, you'll be hard pressed to get a new phone. Minor cosmetic damage is not serious enough to warrant a new phone
 

Tsuikyit

macrumors newbie
Original poster
Jun 19, 2016
15
0
You already posted a different thread about this. If your phone isn't damaged, you'll be hard pressed to get a new phone. Minor cosmetic damage is not serious enough to warrant a new phone
I'm not getting it replaced. Just curious if I can get a replacement if cracks start forming from the small ones that appeared when I dropped it. That's why I put in my initial post. Not that I want to replace it. I'm just curious. Sorry if I didn't phrase it clearly, but I'm just wondering if I can get a new phone if the display starts to show cracks from the small marks.
 

iphonedude2008

macrumors 65816
Nov 7, 2009
1,134
449
Irvine, CA
I'm not getting it replaced. Just curious if I can get a replacement if cracks start forming from the small ones that appeared when I dropped it
You should clarify that in your post (and no need to make 2 different threads either). If cracks start forming (which I doubt), you'll get a screen replacement, not a new phone
 
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TommyA6

macrumors 65816
May 15, 2013
1,056
516
You can do it, at least in my country, so I assume it's the same for the US.
 

ABC5S

Suspended
Sep 10, 2013
3,395
1,646
Florida
I posted this on your other thread also.. but...

If you take your damaged phone to an Apple store - pay the reduced cost - give them your iPhone - they will bring out and give you an entirely brand new iPhone of the same model and colour.

Even if it's cuz you dropped it on the corner and have just a dent there. If you want to basically pay $300 to fix that dent then they will let you.

Anyone in store who refuses Applecare at purchase -but then asks "what happens if this happens/or this happens..." will be told this. Or at least should be.

Not sure if it's the same if you send it in....

Refurbished iPhone yes, brand new one is iffy at best.
 

ABC5S

Suspended
Sep 10, 2013
3,395
1,646
Florida
I know they will give you a new one if you take it into an Apple store - pay the fee - give them the broken phone - and boom - brand new iPhone in your hands....

No, not a brand new one, but refurbished one.

OP, one thread is enough
 
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