Does Apple still replace the case for Refurbished Macs?

Discussion in 'MacBook Pro' started by mrratburn, Jun 24, 2014.

  1. mrratburn macrumors newbie

    Joined:
    Jun 24, 2014
    #1
    In the past, I heard that when you bought a Macbook through apple certified refurbished, they would replace the entire outer shell each time. I also vaguely remember :apple: advertising that in their refurbished page. Now all it says is:
    No mention of replacing the case. Can someone confirm if they still do this? Also what else do they replace? (eg battery)
     
  2. T5BRICK macrumors G3

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    It says this on the refurbished iPad page:

    I don't recall that Apple ever said the same for refurbished Macs, although I've never had one that arrived with any cosmetic issues(I've owned 3).
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    The warranty (new or refurb) only covers manufacturer defects. I'm not sure why they would replace the outer cover because that generally only gets damaged from misuse or wear and tear.

    Did the case come to you damaged when you purchased it? If so call them up
     

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