Does Apple use Solectron to repair their notebooks? (Macbook/Macbook Pro)

aphexii

macrumors 6502
Original poster
Feb 22, 2006
349
0
Just curious as I HATE Solectron with a passion and I know many (probably most) manufacturers use them with their warranty services.

2-3 years ago I had to send a Dell Inspiron 8100 in for service over 4 times in a row. Every time i sent it in, the initial problem was not only not fixed, but they broke other things as well. One time arriving back with a cracked LCD that they tried to blame me for.

Well just now I received my Lenovo back from service and again, not only did they not fix all problems I sent it in for, but they also managed to not properly put my lcd bezel back together properly (not exactly an ideal situation with a tablet) after fixing an issue with the fingerprint reader. The entire right side of the bezel is wide open :(

Anyway, i'm done with Lenovo & Solectron. I've wanted to switch my laptop to apple for some time now (my main rig is a Mac Mini) and this is the last straw.

So... In summation... Does apple use Solectron to repair its notebooks? I really really hope not.
 

SwitchingtoMAC

macrumors member
Apr 7, 2006
64
0
Massachusetts
apple has a centralized repair facility that the apple stores will send laptops to for repairs, but if you got to a authorized service place that is not an apple store they will likely fix it in house
 
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aphexii

macrumors 6502
Original poster
Feb 22, 2006
349
0
apple has a centralized repair facility that the apple stores will send laptops to for repairs, but if you got to a authorized service place that is not an apple store they will likely fix it in house
So the apple centralized repair center is part of apple? Or is it outsourced?
 
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aphexii

macrumors 6502
Original poster
Feb 22, 2006
349
0
awesome thanks... good to hear someone knows how to do it right :)
 
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