Does AppleCare+ cover dents?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by iSabifi, Dec 13, 2013.

  1. iSabifi macrumors member

    iSabifi

    Joined:
    Feb 17, 2012
    Location:
    San Diego, CA
    #1
    I dropped my 5s without a case on a plate and on the bottom near the lightning port is, there is a small dent. I was just wondering since AppleCare+ covers 2 incidental damage, would they fix it for me?
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    The accidental damage will cover this. This is damage, it was accidental. Depending on when you bought AC+ you'll either pay $49 or $79.

    It won't be a fix though. Apple will replace the device entirely.
     
  3. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #3
    What if it wasn't accidental? The cat PO'ed me and I threw the dang thing at her. :D


    Yes OP, with a little deductible (yer not getting it scott-free).
     
  4. eyoungren macrumors P6

    eyoungren

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    #4
    Apple should be able to replace the cat, out of warranty of course. :D
     
  5. iSabifi thread starter macrumors member

    iSabifi

    Joined:
    Feb 17, 2012
    Location:
    San Diego, CA
    #5
    That sucks. I don't know why i'd have to pay money when apple clearly states they cover 2 incidental damages.
     
  6. eyoungren, Dec 14, 2013
    Last edited: Dec 14, 2013

    eyoungren macrumors P6

    eyoungren

    Joined:
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    #6
    Read the contract. It clearly states they cover 2 accidental damage incidents AT $49 PER INCIDENT.
     

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  7. Jbenn425 macrumors regular

    Joined:
    Nov 16, 2013
    Location:
    New Jersey
    #7
    That totally just burst his bubble.
     
  8. eyoungren macrumors P6

    eyoungren

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    Aug 31, 2011
    Location:
    Phoenix • 85037
    #8
    Yeah, ;)!

    People make the mistake of assuming AC+ is insurance. It's not insurance. It's an extended warranty. Apple is being nice by allowing two incidents of ADH that have nothing to do with defects.
     
  9. FrasierCrane macrumors newbie

    Joined:
    Nov 22, 2013
    Location:
    Seattle
    #9
    You don't read about the things that you buy? It's clearly stated in simple language when you buy AppleCare. :rolleyes:
     
  10. 1DApple macrumors member

    Joined:
    Dec 6, 2013
    #10
    They also clearly state that there is a fee for each of the 2 incidents of ADH.
     
  11. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #11
    Love how people purchase things and know nothing about them.
    Then wonder why they have to pay and how much and what they cover.
     
  12. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #12
    Agreed.

    And this is that it's not even expensive. Yes, in my tax bracket, $49 is a lot of money. But better $49 than OoW of $200+! Better $49 than $600 plus because you don't have an upgrade and Apple won't give you the OoW price.

    In comparison, there really isn't much to complain over.
     
  13. okwhatev macrumors 6502

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    Oct 19, 2005
  14. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #14
    You're right. If you bought Applecare+ in the middle to later part of 2013 it's $79.

    But if you bought Applecare in the early part of 2013, or you bought it last year like I did on launch day for the iPhone 5, it's $49.

    That is why I said this, "Depending on when you bought AC+ you'll either pay $49 or $79." in post #2.

    My later post referencing $49 in the contract is what I pay. I probably should have been clear and mentioned that the OP could pay more when I referenced the contract in that later post.
     

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