yeah i haven't had many encounters with Apple, always purchased iPods through Best Buy because of convenience and i only recently bought my MBP last May and haven't had problems with it since i purchased it.
i go home for spring break this friday so i'll go to an Apple Store next week and just be up front but i might play the dumb game a little bit. i really can't fork over a couple hundred dollars to have my keyboard replaced and even though i don't look at my keyboard that much when i'm typing my OCD is bothering me so much i've turned the backlight off most of the time...😱 this is just what i needed....