iPad Pro Does AppleCare+ for iPad cover keyboard and pencil?

Discussion in 'iPad' started by ahostmadsen, Apr 29, 2016.

  1. ahostmadsen macrumors 6502a

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    Dec 28, 2009
    #1
    When I read the page on Apple's website, that seems to be not the case.
     
  2. off_piste macrumors 6502a

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    Oct 25, 2015
    #2
    I don't think so but it does cover your Apple wifi router...
     
  3. aesc80 macrumors 6502

    aesc80

    Joined:
    Mar 24, 2015
    #3
    They're considered peripherals, so no. Apple won't cover it.
     
  4. BurgDog macrumors regular

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    Apr 22, 2012
    #4
    When I asked this exact question to the person who sold me my iPad at the Apple store he said only iPad itself is covered. Peripherals only get their warranty coverage, no more.
     
  5. biosci macrumors 6502a

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    Apr 16, 2010
    Location:
    Chicagoland, IL
    #5
    I was told by Apple that they are covered if you purchase everything together in one receipt. So iPad, pencil, keyboard and AC. But that's just what they said and I didn't expect it. If it does great...
     
  6. ahostmadsen thread starter macrumors 6502a

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    Dec 28, 2009
    #6
    Surprised if true. That's not what it says on Apple's support page.
     
  7. BurgDog macrumors regular

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    Apr 22, 2012
    #7
    That's AppleCare for Macs, not AppleCare+ for iPhones and iPads.
     
  8. Nevaborn macrumors 65816

    Nevaborn

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    Aug 30, 2013
    #8
    Interesting info it is true with AppleCare that if you buy something else at the time it gets covered. So I bought my MacBook Pro Dec 2014 and got a SuperDrive for £35-40 and it too is covered. Was a selling point of getting it at the time.

    AppleCare+ though only covers the actual device. I don't have it for my iPhone but I would recommend getting it for an iPad Pro.

    My phone lives inside a case with a cover but has loads of micro scratches to the screen. It is the coating Apple has applied which is crap on the 6S+. However something soze of an iPad which is thin and has a larger display area along with being more cumbersome than a phone is definitely a damage risk so should be protected.
     
  9. KiwiAdventure macrumors 6502a

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    Dec 7, 2010
    Location:
    New Zealand
    #9
    Yes AppleCare + covers everything purchased at the time of buying for your iPad. Even the old AppleCare does as well.

    I've had Apple iPad coveres replaced 20 months old.

    I always get AppleCare + for all my Apple products as I get a higher price when selling usually 2 months before it expires.

    New Zealand comsummer law is all products must last for resumable time even if the warranty has finished.
     
  10. ahostmadsen thread starter macrumors 6502a

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    Dec 28, 2009
    #10
    These replies certainly are inconclusive. I will go to the Apple Store and ask them.
     
  11. rshrugged macrumors 6502a

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    Oct 11, 2015
    #11
    I read this -- AC+ Terms and Conditions purchased on or after Sept. 9, 2015 -- as saying yes, an Apple branded keyboard and pencil would be covered if purchased with your iPad :

    http://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusnaen.html
    (Directly above quote and link concern the US terms.)
     
  12. ahostmadsen thread starter macrumors 6502a

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    Dec 28, 2009
    #12
    I went to the Apple Store and asked. The keyboard and pencil are covered for two year as is the iPad, but not for accidental damage. Considering the price range the Pro has gotten into, I think I will add AppleCare+.
     
  13. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #13
    From my experience, no. The tip of my Apple Pencil broke and AppleCare+ did not cover it. It was $79 for a replacement (which is the deductible on AppleCare+, anyway).
     
  14. ahostmadsen thread starter macrumors 6502a

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    Dec 28, 2009
    #14
    Now I went to the Apple Store to actually buy AppleCare+. And then I got the opposite reply: no, AppleCare+ does not cover the keyboard and pencil. So, not even Apple Store employees really know the answer. But I think the latest answer must be correct, as it agrees with what is stated on the website.

    That's $250 excluded from coverage, so I'm not so sure I will add AppleCare+.
     
  15. rshrugged macrumors 6502a

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    Oct 11, 2015
    #15
    Jeepers, different answers. Apple needs to be clear with this. Thanks for the update.

    I'm not arguing with you but on an iPad specific AC page (US):
    http://www.apple.com/legal/sales-support/applecare/appforipadnaen.html

    Maybe it's different for the pencil and keyboard.
     
  16. ahostmadsen thread starter macrumors 6502a

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    Dec 28, 2009
    #16
    I think this refers to the AppleCare that comes with a Mac, not the AppleCare+ that comes with an iPad. But, yes, this is very confusing.
     

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