Does iphone4 has international warranty?

Discussion in 'iPhone' started by xdfung, Jul 13, 2010.

  1. xdfung macrumors newbie

    Joined:
    Jul 13, 2010
    Location:
    Mars
    #1
    Dear all,
    I used to see someone said that iphone4 has "one year international warranty", but some said no.
    Is it true? Because I shall go to UK soon, if iphone 4 does have "one year international warranty", I can buy one from there and have no worry because iphone 4 UK doesn't have SIM lock.:apple:

    Sorry about my bad English, because my first language isn't English.
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    No.
    Applecare is only valid at the Country the phone was purchased.
     
  3. xdfung thread starter macrumors newbie

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    Jul 13, 2010
    Location:
    Mars
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    Welcome.
    Even though technically its only valid at the country it was purchased I saw a few people exchange defective/problemed iphone's bought from other countries to Applestores in the US.
    Sometimes the "genius' at work dont pay attention to the serial number and just go ahead and swap it. But you gotta get lucky I guess.
     
  5. xdfung thread starter macrumors newbie

    Joined:
    Jul 13, 2010
    Location:
    Mars
    #5
    thx,
    but unfortunately I have to type in my serial number for register the customer servicein my home country:( In other words, they are professional ;)
     
  6. matthewyip macrumors newbie

    Joined:
    May 11, 2010
    #6
    If apple store in US exchanges the iphone bought from other countries, is the replacement locked to AT&T?
     
  7. punkbuy macrumors newbie

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    Jun 9, 2010
    Location:
    Austria
    #7
    That's not true anymore.

    Since spring you're able to exchange your (Simlock-free) iPhone in every Country, at least in Europe..
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    Yep, thats all there is in the US. AT&T locked iphones unfortunatelly.

    Read the Applecare terms again.
    They might do it but technically they are not supposed to.
     
  9. bella92108 macrumors 68000

    Joined:
    Mar 1, 2006
    #9
    It really pisses me off when people spread misinformation.

    YES, they will not SWAP it out or do a repair in store only because they don't physically have the unlocked versions in store, but if you take the US Apple Store an unlocked UK model, they'll send it to their Regional Service Center in the US and repair it, or get a replacement sent in (from fulfillment). This process can take several weeks, so you may have to be able to go back to the Apple store you take it to, but if you bought an unlocked iPhone they will NOT replace it with a locked version unless you request them to do so.

    PLEASE, don't post things on here to be what you want them to be. You only spread misinformation.
     
  10. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #10
    Yeah ok, walk into any Apple store in the US and see how far you get a factory unlocked iphone exchange.
    They will not send it anywhere and make you wait to have it repaired and then have the same phone shipped back to you. Thats not how they do it here in the US.
    They will just swap it and give you another locked US iphone cause thats all there is available here.
    So before you claim I spread misinformation try the scenario you posted about and see how it goes.
    You have no actual clue.
     
  11. dedetlse macrumors newbie

    Joined:
    Aug 6, 2010
    #11
    iPhone interantional warranty service

    Hello

    I just want to make some clarifications with what I've experienced several time about iPhone warranty.

    Before the release of iPhone 4 and iPhone 3GS 8gb 40 days ago, Apple were not directly selling factory unlocked iPhones.

    Since they do in some countries (not US), the iPhone warranty becomes international (confirmed by 2 apple stores and applecare on the phone).

    So when you have an issue with your iPhone in any country in which apple is represented, the iPhone could be exchanges with a new one having the same configuration.

    Here is what I've at least 3 times with success.


    1. I went to an applestore in France with an factory unlocked iPhone 4 and a locked iPhone 3GS (to a carreer in Holland, so in theory not usable in France).
    2. The genius took both phones, and I described him the issues.
    3. He performed some tests and confirmed that both phones will be swapped.
    4. I asked him about the carrer lock/unlock and he confirmed that the iPhone will keep the original settings.
    5. In the store all the swap iphone they have are not configured to any lock/unlock settings.
    6. When they proceed for a swap, they input the old serial number in the system, and then the one from the new phone.
    7. The system transfers the information about the lock/unlock to the new phone.
    8. He asked me for the original sim card for my 3GS, to activate the phone.
    9. During the activation apple servers already know that the swapped phone should be locked to my Holland carreer (see point 7).
    10. Both iPhone were correctly activated, my swapped iPhone 4 remained unlocked and my swapped 3GS locked.


    I then asked the genius to erase the 3GS in order to activate it again with another sim card. So we deed, and the system refused the french sim card as the carreer did not correspond.
    When I inputed my Holland sim card in worked again.


    Conclusion:
    - if you go to an applestore with a factory unlocked iPhone, even if you are in the US where it is not sold, then your iPhone will be swapped with a factory unlocked one.
    - if your phone is locked to a carreer from another country, you will need to have a sim card from the carreer to activate it.
     
  12. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #12
    That makes sense then.
    Thanks.
     
  13. abhi104 macrumors newbie

    Joined:
    Jun 30, 2010
    Location:
    INDIA
    #13

    Thanks
     
  14. amirulikram macrumors newbie

    Joined:
    May 31, 2011
    #14
    asking.

    i bought my phone in brunei. does my phone can claim the international warranty in singapore or malaysia?
     
  15. ikaveh macrumors regular

    Joined:
    Nov 2, 2008
    Location:
    here
    #15
    Yes iphone does have international warrenty, but for intance if your iphone is bought from US and locked to at&t, when you go for warrnety in UK or any other place the replacement iphone will be locked to the same carrier.
     

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