Does light leak warrant a rMBP screen replacement?

Discussion in 'MacBook Pro' started by uhslax24, Dec 21, 2012.

  1. uhslax24, Dec 21, 2012
    Last edited: Dec 21, 2012

    uhslax24 macrumors 6502

    uhslax24

    Joined:
    Jul 21, 2012
    Location:
    Pittsburgh, Pennsylvania USA
    #1
    I just recently had my 4 month old rMBP replaced, and got an LG display this time. Tonight, I noticed some pretty serious light leakage on a black screen, and some color variation.

    I'm a professional videographer by trade and while I primarily use another monitor for editing, I think it's important that my notebook screen not have light leak.

    What do you all think? Should I set up a Genius Bar appointment or just call AppleCare?

    This was a brand new replacement that I got 4 days ago, but I don't know if the 14 day return/exchange period applies for me.

    Looking forward to your thoughts!
    :apple:
    [​IMG]
     
  2. Mac-Tech macrumors regular

    Mac-Tech

    Joined:
    Jun 4, 2012
    Location:
    Toronto, ON
    #2
    LG is nothing but problems! Why can`t they just give you a Samsung instead of them replacing a faulty LG with another faulty LG.....Just a waste of time!
     
  3. uhslax24 thread starter macrumors 6502

    uhslax24

    Joined:
    Jul 21, 2012
    Location:
    Pittsburgh, Pennsylvania USA
    #3
    Well, my first computer was a beautiful display, and a Samsung. This one is beautiful, minus the light leak.

    It's my understanding that all replacement screens are Samsungs though
     
  4. Dyno-Mike macrumors regular

    Joined:
    Aug 19, 2012
    Location:
    United Kingdom
    #4
    I have worse light bleed on my replacement Samsung rMBP display to be honest.
    Also if I have a black screen like yours and look at an angle the screen turns a kind of reddish color.
    I only see it on that dark image and not through normal use so it doesn't bother me.
    But Samsung screens have problems of there own too, not just LGs .
     
  5. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #5
    Call Apple - ask for a new screen - why was the Samsung replaced? Something else was wrong with the rMBP?
     
  6. uhslax24 thread starter macrumors 6502

    uhslax24

    Joined:
    Jul 21, 2012
    Location:
    Pittsburgh, Pennsylvania USA
    #6
    Oh yes, I know that they do. The problem is on the video production side of things, not really the LG vs Samsung war. I need my display to have consistent blacks, and backlight bleeding doesn't help :)

    Yep -- check it out here. I had some kind of faulty component and they were kind enough to replace my 4 month old computer with a brand new one. I had a feeling that my new one would have screen problems though...my other screen was just too perfect :rolleyes:

    Thanks for your response!
     
  7. uhslax24 thread starter macrumors 6502

    uhslax24

    Joined:
    Jul 21, 2012
    Location:
    Pittsburgh, Pennsylvania USA
    #7
    Quick update -- took the computer into the apple store today and they are replacing the screen. I assume it'll be a samsung (part number 661-7171).

    Hope to get it back soon. Have to leave town on Monday on business...
     

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