Does MacMall give refunds on Apple computers?

Discussion in 'Buying Tips and Advice' started by Davewithak, Apr 22, 2012.

  1. Davewithak macrumors regular

    Joined:
    Mar 7, 2011
    #1
    I've just ordered a MBP from MacMall after giving up on any sort of update coming anytime soon (it's the end of April and we've heard nothing). In case they do announce them within the next two weeks, can I get a refund from MacMall? I read their return policy (here) but it's not clear to me. I've read some things on the Internet about MacMall not allowing returns on Apple computers, but they're from a few years ago.

    Anyone have any experience returning a Mac to MacMall? Thanks!
     
  2. jmoore5196 macrumors 6502a

    jmoore5196

    Joined:
    May 19, 2009
    Location:
    Midwest US
    #2
    Unless you purchase in volume and become a customer MacMall doesn't want to tick off, they won't accept return of an Apple product.

    Best of luck!
     
  3. Charcoalwerks macrumors regular

    Charcoalwerks

    Joined:
    Jul 14, 2011
    Location:
    Maryland
    #3
    Seriously, I've dealt with them a few times in the past and it seemed to depend on who your Salesperson was.
     
  4. MovieCutter macrumors 68040

    MovieCutter

    Joined:
    May 3, 2005
    Location:
    Washington, DC
    #4
    Shoulda ordered from Apple. They have a 14 day return policy with no restocking fee.
     
  5. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #5
  6. MovieCutter macrumors 68040

    MovieCutter

    Joined:
    May 3, 2005
    Location:
    Washington, DC
    #6
  7. Davewithak thread starter macrumors regular

    Joined:
    Mar 7, 2011
    #7
    I asked MacMall directly and the representative told me:

    Let's just hope that if they do announce one, it's before I open it. :p :rolleyes:

    And yes, I'm getting buyer's remorse. :(
     
  8. dlimes13 macrumors 6502a

    dlimes13

    Joined:
    May 3, 2011
    Location:
    Perrysburg, OH
    #8
    I do know if it's defective, you'll get a full refund and they'll provide you a shipping label. Dealt with a few dead pixels on one and the process was seamless.
     

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