Does my warranty cover case separation?

Discussion in 'MacBook' started by fazox, Mar 1, 2008.

  1. fazox macrumors member

    Dec 16, 2007
    I bought a Black SR Macbook late last November and my case is starting to separate above the Superdrive slot. Its starting to look like this:[​IMG]
    Does Apple cover this? I have never dropped or bumped it and am constantly babying it.:mad:
  2. sparkyms macrumors 65816

    Feb 22, 2007
    Southampton UK
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/4A102 Safari/419.3)

    should do as it means there's probably something up with the computer that shouldn't be.

    Give them a call or take it in is the best advice I can give.
  3. RandyGandy macrumors newbie

    Mar 2, 2008
    yeah take it in and get it assessed

    unless you have been throwing it around and not considered neglect applecare will repair it under warranty
  4. gregdrummeraz macrumors 6502

    Jun 7, 2007
    Glendale, az

    mine is starting to do that also.. its only 2 weeks old. will they give me a brand new one or just fix mine. I would rather a brand new cuz then I will get a 2.4!!:rolleyes:
  5. markrivers macrumors 6502a


    Feb 9, 2008
    Valencia, California

    no you're being greedy.
  6. gregdrummeraz macrumors 6502

    Jun 7, 2007
    Glendale, az

    yeah. pretty darn lololo... hahahah I wish. they would be out of business fast then mr. gates could by another half hahah. jkjkjkjk.:confused:
  7. rogair macrumors member

    Dec 1, 2007
    Use a spudger tool and your thumb to snap it back down. No chance in a replacement. A new top case MAYBE.
  8. fazox thread starter macrumors member

    Dec 16, 2007
  9. mosx macrumors 65816

    Mar 3, 2007
    Thats what happened to mine, though not that bad.

    Eventually, because of the "quality" of the repair by Flextronics, they ended up replacing the entire case.

    Just call Apple. If they try to refuse (and you live in the US) be sure to bring up that you feel them not fixing it is a violation of the Magnuson-Moss Warranty Act of 1975. If you live in California, bring that and California Civil Code 1750 up. You'll get it fixed ;)
  10. dubels macrumors 6502

    Aug 9, 2006
    Mine keyboard/top cover was replaced by them and I didn't check my mb too carefully and now I notice that all of my left edge is separated and some of it near the magnetic lid. At least its not cracking... If its within warranty they will fix it and at most they will just give you a new top cover which includes a new keyboard, and mouse.

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