Does the genius bar give refurb 3GS's or brand new replacements?

Discussion in 'iPhone' started by louis0nfire, Dec 16, 2009.

  1. Clete2 macrumors 65816

    Clete2

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    #2
    Refurbs usually. Sometimes refurbs are said to be better than brand new phones because they've been pre-tested and fixed for you.

    Although, I just exchanged my 3GS (phone order though) and it looks like I got a new one -- I looked it all over and checked every minor detail and it appears to be new.
     
  2. Nickel Dime Bay macrumors regular

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    Jun 9, 2009
    #3
    Its better to get a refurb because if you get a new one and you JB its gonna be tethered (cant reboot without blackra1n) they gave me a refurb 3GS and its better than the one i exchanged it for.
     
  3. -aggie- macrumors P6

    -aggie-

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    #4
    Refurbs always now after all this time since it came out.

    They use a new case and battery. So, it only looks new. You can tell for sure by looking at the serial number.

    I currently have a refurb and it is better than new
     
  4. Clete2 macrumors 65816

    Clete2

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    #5
    Ah I see. Well, no dust under the screen. I had to figure that at least some of it is refurbished.

    What about the serial can tell me if it's refurbished?
     
  5. secretanchitman macrumors 6502

    secretanchitman

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    #6
    if the 2nd digit is a letter K, then its refurbed/remanufactured. my 3GS is as well, but its WAY better built than my original 3GS from launch, and not to mention my wifi actually picks up signal now.
     
  6. Surely Guest

    Surely

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    Los Angeles, CA
    #7
    My replacement appears to be new as well, but like yours, it is a refurb.

    The build quality of my refurb is superior to the original 3GS that it replaced. The power and home buttons click better.

    What did the box that it arrived in look like?
     
  7. ouimetnick macrumors 68020

    ouimetnick

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    #8
    The ones at the store come in a white box. When the new phone/ipod com es out, they have just white boxes with new products, but after a while, it goes to a refurbished in a white box. When doing an advance replacement, they send you a box, that has 2 boxes inside, one is black and it has the iPhone. It has a picture of the 1st gen iPhone. It's a smaller Original iPhone box. Then you have a white box, you put the faulty iPhone into that, and send it off.
     
  8. lollicup macrumors regular

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    #9
    complete lie

    you can't tell a refurb from a new by just the serial number, its the packaging

    new = refurbished in terms of quality
     
  9. aristobrat macrumors G4

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    #10
    complete lie

    all replacements given at the genius bar come packaged in a white box, regardless of if they're brand-new or refurbished
     
  10. synth3tik macrumors 68040

    synth3tik

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    #11

    Is that why mine was in a plain brown box like all other refurbs?
     
  11. -aggie- macrumors P6

    -aggie-

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    #12
    I'm not "lying." The serial number is changed for refurbs. Look on the Apple site regarding refurbs (I don't feel like finding you the link). Anyway, it's possible I'm misinformed or misread something, but I'm not lying, as you put it.

    http://store.apple.com/Catalog/US/Images/apple_certified.html

     
  12. aristobrat macrumors G4

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    #13
    The reusable white boxes that Apple uses for in-store iPod/iPhone replacements can contain either brand new or refurbished products.

    Maybe your Apple Store is testing something new for the chain, but the ones I've worked in have used the white, reusable boxes (with the gazillion bar codes on them) for in-store replacements. Genius opens box, removes replacement phone, and puts in customers old phone (to be returned to the depot for service/disposal/whatever).
     
  13. SpaceKitty macrumors 68040

    SpaceKitty

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    #14
    My refurb 3GS came in a white box.
     
  14. sneeks macrumors 6502a

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    Glasgow, UK
    #15
    My 3G replacements were both in brown boxes at the Apple Store Glasgow.
     
  15. -aggie- macrumors P6

    -aggie-

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    #16
    As was my 3G.
     
  16. Clete2 macrumors 65816

    Clete2

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    #17
    When I got my 3GS replacement from Apple, it came in a used-once black box. I returned the old one with prepaid shipping in a white box.
     
  17. Clete2 macrumors 65816

    Clete2

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    #18
    Just checked. The second letter of my serial is indeed a 'K.'

    I'd say that it's just like new to me.
     

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