Does the Genius bar replace Apple Watches on the spot?

[techno-Zen]

Or will I need to get it sent in for replacement? I have the box from Applecare but i'd prefer to just swap it out in store.

Faulty Taptic engine here.

 

[Warbrain]

I believe there are no swaps in stores. All repairs go out.

 

[Gav2k]

The above is correct unless your in your 14 day window.

 

[Warbrain]

The above is correct unless your in your 14 day window.

And they process it as an exchange, not a warranty swap.

 

[techno-Zen]

Great, I guess i'm sending it in

 

[MrLoL]

Was at a genius appointment yesterday to swap my watch, I was surprised they had to send it out for repair/swap. Now I'm watch-less for 15 or less days

 

[Mlrollin91]

Great, I guess i'm sending it in

Do you have AppleCare+? If so you can request an express replacement - They send you a replacement then you send yours back to them.

 

[Warbrain]

Do you have AppleCare+? If so you can request an express replacement - They send you a replacement then you send yours back to them.

This is one of the main reasons why I continue to buy Applecare+ for some things. Express replacement is a great thing and it means I don't need to go to a store.

 

[artfossil]

This is one of the main reasons why I continue to buy Applecare+ for some things. Express replacement is a great thing and it means I don't need to go to a store.

Copy that.

 

[Luke10702]

The above is correct unless your in your 14 day window.

Is this still true even if you bought it from bestbuy?