Does the Genius bar replace Apple Watches on the spot?

Discussion in 'Apple Watch' started by techno-Zen, Oct 28, 2015.

  1. techno-Zen macrumors 6502

    Joined:
    Apr 27, 2015
    #1
    Or will I need to get it sent in for replacement? I have the box from Applecare but i'd prefer to just swap it out in store.

    Faulty Taptic engine here.
     
  2. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #2
    I believe there are no swaps in stores. All repairs go out.
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    The above is correct unless your in your 14 day window.
     
  4. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #4
    And they process it as an exchange, not a warranty swap.
     
  5. techno-Zen thread starter macrumors 6502

    Joined:
    Apr 27, 2015
  6. MrLoL macrumors 6502

    MrLoL

    Joined:
    Jan 20, 2014
    #6
    Was at a genius appointment yesterday to swap my watch, I was surprised they had to send it out for repair/swap. Now I'm watch-less for 15 or less days :(
     
  7. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #7
    Do you have AppleCare+? If so you can request an express replacement - They send you a replacement then you send yours back to them.
     
  8. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #8
    This is one of the main reasons why I continue to buy Applecare+ for some things. Express replacement is a great thing and it means I don't need to go to a store.
     
  9. artfossil macrumors 6502

    artfossil

    Joined:
    Oct 5, 2015
    Location:
    the Great Plains
    #9
    Copy that.
     

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