I bought a 5s yesterday and there is a crack in the home button. (pics below). I asked applecare and they said to invoke consumer law and to get my retailer to do it as apple would consider it accidental damage and charge me out of warranty. They are guessing the retailer probably dropped the phone for it to be damaged. However I read some service guides I found online and some of them regarding iPads and iPhones consider a single hairline crack as a reasonable claim under applecare. I checked the rest of the handset and box and there is no damage. The reason I'd rather have apple handle it is because the retailer has notoriously bad customer service and would take months issuing a refund. Is there any way I can get apple to consider this a manufacturing defect ?