Does this mean my iMac is DYING?

Discussion in 'iMac' started by Meandmunch, May 9, 2014.

  1. Meandmunch macrumors 6502

    Joined:
    Jan 3, 2002
    #1
    My screen got all pixelated on reboot (which takes a very long time suddenly). The items on the dock are invisible but there. When I pull down menus it's all garbled so I can't navigate to a disc repair. All I can do is describe it on my iPad and hope someone can either suggest a fix or even tell me if this is repairable. Either by myself or I have to take it to the apple store.

    Please advise good people of the macrumors forums.

    Not sure why the attachment rotated, the image did not my screen.
     

    Attached Files:

  2. MagicBoy macrumors 68040

    MagicBoy

    Joined:
    May 28, 2006
    Location:
    Manchester, UK
    #2
    What model and year of iMac?

    We're not psychic. ;)
     
  3. Meandmunch thread starter macrumors 6502

    Joined:
    Jan 3, 2002
    #3
    Image of the dock with invisible icons.
     

    Attached Files:

  4. Meandmunch thread starter macrumors 6502

    Joined:
    Jan 3, 2002
    #4

    Wish I could tell you exactly, but I can't get the info.

    What I know: 27 inch iMac, I wanna say late 2010, running latest OS (mavericks, I keep it up to date). Was hoping my description and images would help.
     
  5. oldhifi macrumors 6502a

    oldhifi

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    Jan 12, 2013
    Location:
    USA
  6. Meandmunch thread starter macrumors 6502

    Joined:
    Jan 3, 2002
    #6
  7. oldhifi macrumors 6502a

    oldhifi

    Joined:
    Jan 12, 2013
    Location:
    USA
    #7
  8. Larry-K macrumors 68000

    Joined:
    Jun 28, 2011
  9. Meandmunch thread starter macrumors 6502

    Joined:
    Jan 3, 2002
    #9
    Larry,

    What course of action do/can I take?

    Is this repairable?

    Are the contents (data) of my machine recoverable?
     
  10. p3ntyne macrumors 6502

    p3ntyne

    Joined:
    Jan 10, 2014
    Location:
    Sydney, Australia
    #10
    Yes. In the worst case scenario, if you did not wish to repair the GPU, you could pull the HDD out (or get help) and connect it externally to another mac.
     
  11. MagicBoy macrumors 68040

    MagicBoy

    Joined:
    May 28, 2006
    Location:
    Manchester, UK
    #11
    Images don't really help identification - all iMacs look pretty much identical but have different internals for a period of about 3 years.

    Put the serial number in here and it will tell you.

    Some 2011 iMacs are subject to a replacement program for a bad GPU : http://support.apple.com/kb/TS5167
     
  12. Larry-K macrumors 68000

    Joined:
    Jun 28, 2011
    #12
    If it is a GPU, your data is all safe, you can always remove the hard drive, or on older models you can set the iMac to target mode and transfer the data to another machine.

    Typically the GPU will have to be replaced, but it can also be a motherboard, still under Applecare?
     

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