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Don't Buy from mac mall
- Thread starter benalexe
- Start date
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They suckkkk!
The process of confirming the order is a joke. I get a call at 7:30am from a representative trying to confirm my order. This representative is hard to understand, asks me for the information over and over. Then they ask for a previous address, then ANOTHER previous address, and finally tells me they are going to call my credit card company. I was about 2 seconds from canceling my order. Amazon.com, buy.com, all of those have much better systems and means of handling secure transactions then MacMall. This is terrible.
what a freaking joke. I finally canceled my order after they told me I need to call my credit card company and give them the cellphone number I was calling from. So aggravated
!
The process of confirming the order is a joke. I get a call at 7:30am from a representative trying to confirm my order. This representative is hard to understand, asks me for the information over and over. Then they ask for a previous address, then ANOTHER previous address, and finally tells me they are going to call my credit card company. I was about 2 seconds from canceling my order. Amazon.com, buy.com, all of those have much better systems and means of handling secure transactions then MacMall. This is terrible.
what a freaking joke. I finally canceled my order after they told me I need to call my credit card company and give them the cellphone number I was calling from. So aggravated
!
They're just being cautious and making sure they don't have someone with a stolen card on the line; wouldn't you want them to check an verify that you are in fact THE card holder?The process of confirming the order is a joke. I get a call at 7:30am from a representative trying to confirm my order. This representative is hard to understand, asks me for the information over and over. Then they ask for a previous address, then ANOTHER previous address, and finally tells me they are going to call my credit card company. I was about 2 seconds from canceling my order. Amazon.com, buy.com, all of those have much better systems and means of handling secure transactions then MacMall. This is terrible.
what a freaking joke. I finally canceled my order after they told me I need to call my credit card company and give them the cellphone number I was calling from. So aggravated
I know their policy kind of stinks, but you have to get used to verifying EVERYTHING before you make an order over $50 on the internet. I ALWAYS double check to make sure I can make returns etc and see what the stores policy is on defective merchandise. Cavet Emptor.