Just thought I'd share an experience I've had recently with everyone. I received an iPod Touch for my birthday from my wife in middle of October. She drove to Charlotte to buy it for me bc it was the closese place that had them then. 2 weeks later (outside Apples crappy 14 day window) I started having lots of problems with it. Anytime I took it on a plane it would be affected by the altitude and crash constantly and when I would try to plug it back up to my computer, it'd throw an error and crash completely so I would have to manual restore to get it back. So I drove back to Charlotte to return it (this is about 4 weeks after I bought it). They won't let me exchange it but instead gave me another new one although without any of the orginal packaging. Ok, no big deal. Well the new one is crappy too. Does the same exact thing. So now, bc it was purchased from Apple retail, I can't exchange it for anything else. Moral of the story, Apple refuses to act like any other retailer and accept exchanges on faulty products. So my options are to return it to Apple for another one, which may not be brand new this time but refurbished, or keep the stupid thing and never use it on a plane (which I fly often for my work). So if you are going to buy an iPod get it from Target or CompUSA or Walmart or any other retailer. But don't buy it directly from Apple. All you get is a product that they won't stand by.