Don't Buy Your Mac in Beijing

Discussion in 'Buying Tips and Advice' started by MBP17er, Aug 1, 2013.

  1. MBP17er macrumors newbie

    Joined:
    Jan 22, 2013
    Location:
    Tokyo, Japan
    #1
    If you do, you won't be able to take photos when you purchase your Mac.

    Why?

    Because one of the Apple employees will come over and tell you to stop taking photos.

    True story.

    Incredible.
     
  2. Sa1en macrumors member

    Sa1en

    Joined:
    Oct 25, 2011
    Location:
    Ukraine
    #2
    Call to Apple. Describe them this situation. Ruin that man (or his manager) 's life
     
  3. Macsonic macrumors 65816

    Macsonic

    Joined:
    Sep 6, 2009
    Location:
    Earth
    #3
    Thanks for the heads up. Kinda weird they don't allow you to take photos. Will keep this in mind
     
  4. Nightarchaon macrumors 65816

    Nightarchaon

    Joined:
    Sep 1, 2010
    #4
    Are you sure it was a real :apple: store, did it actually say Fauxpple on all the signs ? Does your Mac run linux with a mac skin now you have booted it up ? :p
     
  5. spacedcadet macrumors regular

    Joined:
    Mar 5, 2009
    #5
    Why?

    Why would you want to take photos of yourself buying something?
    Weird
     
  6. ohbrilliance macrumors 6502a

    ohbrilliance

    Joined:
    May 15, 2007
    Location:
    Melbourne, Australia
    #6
    Different country, different culture. There are more important things to worry about.
     
  7. MBP17er thread starter macrumors newbie

    Joined:
    Jan 22, 2013
    Location:
    Tokyo, Japan
    #7
    @Sa1en. Thanks. I agree. How do we contact them? I mean in Cali?

    @Macsonic. No problem. I agree it's strange.

    @Nightarchon. A real store. Xi Dan, Beijing.

    @Spacecadet. Because there's not an Apple store anywhere that treats Apple customers like that, AFAIK.

    @Ohbrilliance. Well, you might say that. But you might also not be Apple.

    It was an Apple store. I wasn't aware that a manager of an Apple store anywhere, on his own (leased or owned) private property, could tell an Apple customer no to something like that. Obviously, it wasn't an Apple store.

    It was a Chinese computer store with an Apple logo on it, and with Apple products in it, and people pretending to be Apple employees that managed to trick Cupertino into running a semblance of an Apple Store.

    And that's disgusting considering it was a real Apple store. I use the word real advisedly.
     
  8. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #8
    FWIW, when I worked for Apple Retail (US) a few years ago, there was a written Apple policy that prohibited photography in the store. When this policy was discussed during initial training it brought up lots of discussion, and the managers doing the training basically said to use your best judgement.

    They explained that someone with a professional looking camera taking pictures of the store was something they'd look to not allow, where as a family taking a picture of themselves with their first Mac wouldn't bother them.

    No clue if they've updated that police since then.

    Here are two older articles making reference to employees mentioning Apple's "no photography" policy:

    http://retailgeek.com/please-do-not-have-fun-in-our-store/
    http://scobleizer.com/2007/07/08/dont-try-to-use-your-iphone-inside-an-apple-store/
     
  9. thekingofnerds macrumors regular

    Joined:
    Jun 26, 2013
    #9
    Still not sure why you'd want to take pictures? Many retailers have some form of "no-photography" rules in their stores - usually to keep competitors' prying eyes away.

    Anyway, here's a couple ways to contact them:

    "Tim Cook's" e-mail (like with Steve Jobs, they occasionally forward them on to the man himself) tcook@apple.com

    Customer service: 1-800-676-2775

    As aristobrat mentioned, they most likely have an active policy prohibiting certain photography.
     
  10. .eric macrumors member

    Joined:
    Jul 30, 2013
  11. MBP17er thread starter macrumors newbie

    Joined:
    Jan 22, 2013
    Location:
    Tokyo, Japan
    #11
    Not sure why we did.

    Well, we will return the product. 2,5 K USD worth of product.

    **** em.

    I'll buy it in Hong Kong, where I can take photos all day long.

    That's the Apple I know and love.

    I'm surprised that a small point and shoot camera that cost 50 bucks would be a problem, when that girl on Youtube dances all day long in Apple stores and puts it on Youtube.

    I've also never had a problem anywhere in an Apple store doing this.

    ----------

    OK Thanks. But I'll say this: Apple isnt "many retailers".

    That's why Im Apple's No 1 fan.
     
  12. .eric macrumors member

    Joined:
    Jul 30, 2013
    #12
    It's probably China more than it's the Apple store.
     
  13. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #13
    Beijing is the city where scalpers are booking all of the Genius Bar appointments and then selling them, no?

    Between that and the other issues that Apple's run into in Beijing, I feel bad for your experience, but I'm also not surprised that Apple would be "by the book" with their stores there.

    Not sure what the solution would be. They obviously don't want to have disappointed customers (like you). But they're also in a location where it seems like they're frequently being taken advantage of.
     
  14. MBP17er thread starter macrumors newbie

    Joined:
    Jan 22, 2013
    Location:
    Tokyo, Japan
    #14
    Sure but please tell me, how is a customer taking photos inside an Apple store being taken advantage of?

    People do it all the time in NY, Tokyo, HK and elsewhere.

    I think they are just acting all third world on the customers by doing this. It's quite a shame.
     
  15. glutenenvy macrumors regular

    glutenenvy

    Joined:
    Sep 6, 2011
    Location:
    WA
    #15
    Just log in and use the provided cameras all over the store.
     
  16. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #16
    The example I gave was regarding the Beijing scalpers booking every single Genius Bar appointment, forcing Apple customers to have to pay the scalpers in order to get one.

    Another example would be how unruly the Beijing crowds became during the iPhone 4s launch, forcing Apple to close on the first day.

    I'm speculating that because of the unique way that some folks around Beijing seem to act, Apple may be enforcing ALL of their policies in the Beijing store -- including their "no photography" rule.

    Just a guess. Have you contacted Apple? What was their response?
     
  17. nexusrule macrumors regular

    Joined:
    Aug 11, 2012
    #17
    Incredible that you feel the urge to take pictures of yourself while buying a computer. That your choice of store depend on the ability of you taking picture of yourself while buying a computer. It's not like an Apple Store is an arena or a theather and your mac Bono or Anthony Hopkins, what's the sense in taking this picture, and above all giving this act all this importance?
     
  18. 4look4rd macrumors regular

    Joined:
    Dec 16, 2009
    #18
    You are making a big deal out of nothing. If its against store policy for you to take pictures then just don't do it.

    I don't see how this is an issue unless they used force or took your camera away on first offense.

    They are not acting 3rd world, they are just trying to save you from future embarrassment.
     
  19. topicolo macrumors 68000

    topicolo

    Joined:
    Jun 4, 2002
    Location:
    Ottawa, ON
    #19
    Seriously. You took a photo of yourself buying a computer on private property and when you're asked to stop, you stereotype an entire country as third world.

    Congrats. You just succeeded in making yourself look like an elitist douchebag.
     
  20. aussieinjapan macrumors member

    Joined:
    Jun 30, 2010
    #20
    Mate, I logged in late just to comment on this thread.

    Its weird to take photos of yourself buying a computer. There i said it everyone

    I cant believe you think its incredible - its incredible that im bothering to post here.
     
  21. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #21
    Of they could just be enforcing the Apple photography policy as written with no exceptions.

    And if you think no photos allowed in a store is 3rd world, then there are a lot more 3rd world countries than you think there are.
     

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