Don't know password

Discussion in 'iOS 9' started by Aditya_S, Jul 5, 2016.

  1. Aditya_S macrumors 6502

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    Jan 25, 2016
    #1
    My sister changed the password to my iPad without telling anyone and then forgot it. I was able to use Touch ID to get in, but then my sister got it disabled so I can't even do that anymore. What are my options?
     
  2. Shirasaki, Jul 6, 2016
    Last edited: Jul 6, 2016

    Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Blame her and force her to remember the changed password. Seriously.
    Other option maybe trying to connect to iTunes and make a backup. Then put device into DFU and restore. If data is not important, just put it into DFU and restore. This will erase password.

    Next time, never let your sister touch your iPad again. Seriously. Someone capable to disable your Touch ID setting should be wary about all the time.
     
  3. willmtaylor macrumors G3

    willmtaylor

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    #3
    Yup. And don't let your sister play with your devices any more. She sounds like something else.
     
  4. Aditya_S thread starter macrumors 6502

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    #4
    The reason Touch ID was disabled was because she put in the wrong password too many times and now it says I must use the password to activate Touch ID.
     
  5. thewitt macrumors 68020

    thewitt

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    Sep 13, 2011
    #5
    If you enabled Find my Phone, you can use that thru the website to wipe the phone, then restore from backup by setting it up again using your computer or iCloud backup.

    If you did not, a DFU restore is required using the computer that you used to back up the device. You can find the instructions for how to do this by searching the Apple support site.
     
  6. Aditya_S thread starter macrumors 6502

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    #6
    Yeah, I know that, but I was looking for a way to keep my data.
     
  7. willmtaylor macrumors G3

    willmtaylor

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    #7
    Your excuses remind me of folks in the past who have been accused of trying to bypass iOS security because they had a stolen phone or they were trying to access the contents of a phone that was not theirs.

    I'm not saying this is you, but I am saying the situation/requests/excuses are similar.

    Let me ask you one question: how good would the iPhone's security be if the methods by which its security features could be bypassed were so easily discovered and obtained?
     
  8. mildocjr macrumors 65816

    #8
    Well as long as she didn't change your Apple ID password, you can reset the iPad, type in your apple id and password in the activation lock then restore it from a backup.

    If she reset your Apple ID, as long as you know your birthdate and security question answers, you can call Apple support and they will reset it for you.
     
  9. Aditya_S thread starter macrumors 6502

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    #9
    I definitely did not steal this iPad. I bought it at Best Buy at a good price. But I do see how you can suspect I stole it.
    --- Post Merged, Jul 6, 2016 ---
    I know this is for security, but I'm sure they could create a way to identify who you are in iTunes to keep all your data. I haven't connected it yet as I have some work to do, but can I create a backup right now, or does it need to be unlocked.
     
  10. C DM macrumors Westmere

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    #10
    Try it and see.
     
  11. iphonedude2008 macrumors 65816

    iphonedude2008

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    #11
    If you restore from an iCloud backup, it doesn't keep the passcode from the backup and will let you create a new one.
     
  12. rijc99 macrumors 6502a

    rijc99

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    #12
    You might be able to do an iTunes encrypted backup. It depends on when and if you've ever mated the ipad to that specific computer. If you've never done a backup on that computer then its gonna ask for you to enter the unlock code on the phone.
     
  13. Aditya_S thread starter macrumors 6502

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    #13
    Ok thanks.
    --- Post Merged, Jul 6, 2016 ---
    So I tried to connect my iPad to iTunes, but it says to allow access to information, respond on your iPad which I can't do.
     
  14. Shirasaki macrumors 603

    Shirasaki

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    May 16, 2015
    #14
    Then you probably cannot use iTunes to do backup anymore. You have never connected your iPad to any computer I think?
    Next step is to see if your iPad has the latest iCloud backup. You can check this on other iOS devices logged in with your Apple ID.
     
  15. dwfaust macrumors 68040

    dwfaust

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    #15
    Wipe it as he said, then restore from your backup. You ARE backing it up, right?
     
  16. Aditya_S thread starter macrumors 6502

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    #16
    I used to back up regularly, but I stopped and my last backup isn't very recent.
    I never had enough space to backup on iCloud so I guess I'm out of luck. I think I'll just wipe everything. The only thing I will lose is the photos, and most of my apps except for some games are tied to an account.
     
  17. rijc99 macrumors 6502a

    rijc99

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    #17
    Check your photo stream or iCloud photos. There's hope you may be able to get some of your photos back.
     
  18. Aditya_S thread starter macrumors 6502

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    #18
    I turned that off. If I go to the Apple Store, is there anything they can do?
     
  19. C DM macrumors Westmere

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    Oct 17, 2011
    #19
    Sounds like you should give that a try.
     
  20. vexorg macrumors 6502a

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    #20
    If I understand the OP right, the "sister" locked it with too many attempts, you unlocked with touchID, then she locked it again by too many attempts?

    It takes some time to go through all the attempts with the wait times involved, why didn't she go to you after the 4th or 5th time as that is getting into hours to wait.

    It does sound like the stolen scenario.
     
  21. iphonedude2008 macrumors 65816

    iphonedude2008

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    #21
    No he means touch ID was disabled for too many attempts (5 fingerprint attempts to be exact). You had it confused with passcode attempts, which do have the long wait times.
     
  22. Shirasaki macrumors 603

    Shirasaki

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    May 16, 2015
    #22
    No...
    That guy locked out iPad by too many failed password enter attempts. And iOS disables Touch ID if you enter your passcode wrong or fail to authenticate with your finger over 5 times I think? So now, Touch ID does not work at all, and that guy cannot remember passcode.
     
  23. vexorg macrumors 6502a

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    #23
    Why would they have different operation between passcode entry and TouchID?

    That could cause all kind of problems, lockout random iPhones for fun by trying a few times :D
     
  24. Aditya_S thread starter macrumors 6502

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    Jan 25, 2016
    #24
    That's not how it works. She changed it, I could still get in with Touch ID, then she tried guessing it multiple times until it was locked. After I waited the one minute, I went to use Touch ID, then it said I have to type in the correct password to use Touch ID again. After other multiple guesses, it just says connect to iTunes. I don't care if I erase my data since most of my apps are tied to an account or GameCenter, but my family doesn't want me to since they have a lot of photos on it.
     
  25. dwfaust macrumors 68040

    dwfaust

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    #25
    Unfortunately, you have no choice. Wipe it, set it up again and use it, or set in on your coffee table as a paperweight.
     

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