Don't know where to post this, my mac account has been locked?

Discussion in 'Mac Basics and Help' started by eco7777, Sep 14, 2016.

  1. eco7777 macrumors regular

    Joined:
    Dec 29, 2012
    #1
    I don't understand what has happened, when i try to get in into my account to DL anything, it says my account has been locked.

    I have to resort to using my old mac account when i need something either in the computer or phone, what is going on?

    I try to log in to fix it, changed the pass and the mail works and all, but no itunes or app store.

    Any help please?
     
  2. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Is it locked because you (or someone else) tried an incorrect password too many times?

    If you don't know the answer to that question, and your AppleID account is locked for no reason that you can remember, then you may need to contact AppleID support for help. Even then, you may need to wait a few hours before you can try your AppleID again.
     
  3. eco7777 thread starter macrumors regular

    Joined:
    Dec 29, 2012
    #3
    I will have to call them since i have tried everything and cannot log in to the app store or iTunes.
     
  4. eco7777 thread starter macrumors regular

    Joined:
    Dec 29, 2012
    #4
    After 2 weeks calling Apple they finally fixed it.
    It was their mistake it seems.

    Awful experience.
     

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