DONT use WD software with Mavericks!

[Ifti]

Just a FYI for anyone who actually uses WD software in the first place!!

Dear WD Registered Customer,

As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer.

The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years, however solely as a precaution WD has removed these applications from our website as we investigate this issue. .

Sincerely,
Western Digital

 

[old-wiz]

I've never installed the manufacturer's software for any HDD..thank goodness.

I have a backup HDD from WD that I've been using with Mavericks with no problems, but I don't have any of the WD software installed.

 

[Donfor39]

Have been using WD external drive brill with AE/Mavericks/CC Cloner

 

[Team Timm]

I've never installed any of the WD software and my WD external HD still died...

Not sure if it was just aging (not even 2+ years) or Mavericks fault.. Sucks.

 

[sjinsjca]

Terrible crapware, and always has been, both on Mac and Windows.

Having said that, it's kind of amazing this wasn't identified when Mavericks was in beta.

I have a literal pile of assorted WD drives, both USB and Firewire, and have no problems. But then I don't use the WD crapware.

 

[OllyW]

I've never installed any of the WD software and my WD external HD still died...

Not sure if it was just aging (not even 2+ years) or Mavericks fault.. Sucks.

Check your warranty status on their website.

My 4 year old WD Studio external HD died a few weeks ago and I was sent a free replacement within a week.

 

[S.B.G]

Please continue discussion in our news story thread.

Western Digital Warns External Hard Drive Customers Over Mavericks Data Loss