Double Billed for a movie??

Discussion in 'Apple TV and Home Theater' started by szoyyozs, Feb 28, 2011.

  1. szoyyozs macrumors newbie

    Joined:
    Dec 3, 2008
    #1
    I purchased social network on itunes today and when I hit buy HD one it asked for my account twice and then I looked in my downloads and then my recent purchase history and nothing was there. So I tried again, when I did the same thing two of the same movies popped up on my download page, one was HD the other was not. What happend? Should I call apple? First time I've purchased a movie through itunes.
     
  2. mstrze macrumors 68000

    Joined:
    Nov 6, 2009
    #2
    Were you double-billed? They will refund the extra if you ask them.

    Assuming you were billed twice, it sounds like you just have the two copies, one for SD sources (iPod..etc.) and the other HD. This is typical.
     
  3. Aidoneus macrumors 6502

    Joined:
    Aug 3, 2009
    #3
    HD films come with two files; a high definition one and a standard definition one, so that explains the two files in your download queue.

    It doesn't sound like anything has gone wrong, but check the bill when it is emailed to you, just for your own peace of mind.
     

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