double space with spacebar, whats my options?

motomotomoto

macrumors member
Original poster
Aug 3, 2018
40
4
So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?
 

Falhófnir

macrumors 68040
Aug 19, 2017
3,594
3,965
So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?
Just two I'm afraid:
1) Live with it, hope it might right itself eventually (unlikely, though some members claim this can happen).
2) Take it to Apple for a topcase replacement.

If you do the latter, it's basically a replacement of the whole computer sans screen as the KB is riveted to the case and impossible to replace individually... it will be replaced with the same type of keyboard which has the possibility of failing in the same way again, I'm afraid :( Different people will give you different answers on how likely a second failure is but ultimately, that's about as good as your options get here.
 

motomotomoto

macrumors member
Original poster
Aug 3, 2018
40
4
Just two I'm afraid:
1) Live with it, hope it might right itself eventually (unlikely, though some members claim this can happen).
2) Take it to Apple for a topcase replacement.

If you do the latter, it's basically a replacement of the whole computer sans screen as the KB is riveted to the case and impossible to replace individually... it will be replaced with the same type of keyboard which has the possibility of failing in the same way again, I'm afraid :( Different people will give you different answers on how likely a second failure is but ultimately, that's about as good as your options get here.
such a bummer
 
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kohlson

macrumors 68020
Apr 23, 2010
2,026
548
I am assuming this is under warranty. Do a complete, easy-to-restore backup (such as Time Machine). Separately, or in a different portion of the disk, back up your home folder.

Then take it in. Mostly likely Apple will want to send it out for repair.

Be prepared to be without this laptop for several days. For many, this is unworkable. So, bring a credit card and buy another one. Work from that until your laptop is repaired. The return the one you just bought.

I did this when my (college-age) daughter's 2016 13-MBP needed depot repair. This is what I call "Apple's Loaner Program." And yes, she spoke with the Apple Store Manager about this before executing.
 
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Painter2002

macrumors 65816
May 9, 2017
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756
Austin, TX
Just two I'm afraid:
1) Live with it, hope it might right itself eventually (unlikely, though some members claim this can happen).
2) Take it to Apple for a topcase replacement.

If you do the latter, it's basically a replacement of the whole computer sans screen as the KB is riveted to the case and impossible to replace individually... it will be replaced with the same type of keyboard which has the possibility of failing in the same way again, I'm afraid :( Different people will give you different answers on how likely a second failure is but ultimately, that's about as good as your options get here.
I second this, and since you are still under the one year warranty I would address this ASAP to get it fixed under warranty.

Unfortunately to my knowledge Apple hasn’t extended the keyboard repair program to include the 2018 MBPs at this time, which is one reason (the other money) that I haven’t traded my 2017 MBP in for the 2018 one yet. Once these machines start falling out of the 1 year warranty period, there’s a chance that 2018 models get added to the keyboard repair program list, but it’s not for certain yet.
 
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Mackinjosh

Suspended
Aug 21, 2014
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You could always map the spacebar to a different key, but I'd recommend making Apple fix it on their dime. They deserve to lose tons of money over these poorly designed/constucted keyboards.
 
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PROFESS0R

macrumors regular
Jul 30, 2017
230
189
If I were you, I would purchase a Bluetooth keyboard and use it when you type a great deal. I use the apple magic keyboard and absolutely love it compared to using the built-in keyboard. I would absolutely hate to send my new computer back to apple for such a small problem. I would be afraid their repair would break something even worse. Clean the keyboard, and get a Bluetooth keyboard before you send your computer back to apple.

Joe
 

Howard2k

macrumors 68030
Mar 10, 2016
2,682
1,956
If I were you, I would purchase a Bluetooth keyboard and use it when you type a great deal. I use the apple magic keyboard and absolutely love it compared to using the built-in keyboard. I would absolutely hate to send my new computer back to apple for such a small problem. I would be afraid their repair would break something even worse. Clean the keyboard, and get a Bluetooth keyboard before you send your computer back to apple.

Joe
No offence, but screw that. :eek: The keyboard should be usable and reliable.
 

Painter2002

macrumors 65816
May 9, 2017
1,080
756
Austin, TX
No offence, but screw that. :eek: The keyboard should be usable and reliable.
I have to agree with this. I use my keyboard on MacBook Pro without hesitation. If it breaks, it breaks. Unfortunately that’s the reality with these computers.

And there’s no saying that using an external keyboard will prevent dust or heat from causing the keyboard to fail down the road either still.
 

Fishrrman

macrumors P6
Feb 20, 2009
17,392
5,627
OP wrote:
"So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?"

Question:
Is it still under warranty?

If so:
TAKE IT BACK.
DON'T WAIT.
MAKE AN APPOINTMENT TODAY at the nearest Apple Store Genius Bar.

You snooze on this ... you're gonna LOSE on this!
 

pshufd

macrumors 65816
Oct 24, 2013
1,366
917
New Hampshire
If I were you, I would purchase a Bluetooth keyboard and use it when you type a great deal. I use the apple magic keyboard and absolutely love it compared to using the built-in keyboard. I would absolutely hate to send my new computer back to apple for such a small problem. I would be afraid their repair would break something even worse. Clean the keyboard, and get a Bluetooth keyboard before you send your computer back to apple.

Joe
I had this problem with a 2008 Dell XPS M1330. I brought it straight back to Best Buy and they sent it off to Dell for repairs. The new keyboard was redesigned so I guess that it wasn't an isolated problem. I still have the laptop and it still works.
 

Patcell

macrumors 6502
Aug 8, 2016
432
182
Bergen County, NJ
OP wrote:
"So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?"

Question:
Is it still under warranty?

If so:
TAKE IT BACK.
DON'T WAIT.
MAKE AN APPOINTMENT TODAY at the nearest Apple Store Genius Bar.

You snooze on this ... you're gonna LOSE on this!
THIS! 100%

Apple will fix the problem quickly.
 

cambookpro

macrumors 603
Feb 3, 2010
6,418
1,865
United Kingdom
If I were you, I would purchase a Bluetooth keyboard and use it when you type a great deal. I use the apple magic keyboard and absolutely love it compared to using the built-in keyboard. I would absolutely hate to send my new computer back to apple for such a small problem. I would be afraid their repair would break something even worse. Clean the keyboard, and get a Bluetooth keyboard before you send your computer back to apple.

Joe
I disagree that this is a small problem. The space bar is one of the most-used keys - I think a laptop which you cannot type properly on has a major issue.

If I were OP, I'd be taking it back to Apple ASAP and getting them to fix it.
 

TomOSeven

macrumors 6502
Jul 4, 2017
317
340
by replacing the broken keyboard with the exact same keyboard?
How is this a "fix"?
Not just that, by replacing the entire bottom half of the computer because they designed it in such a way that the keyboard alone isn't replaceable. Lol.