So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?
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double space with spacebar, whats my options?
- Thread starter motomotomoto
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Here is a short list of options:
1) throw the machine in the trash
2) sell it
3) clean the keyboard as Apple recommends (https://support.apple.com/en-us/HT205662)
4) talk to Apple about getting it fixed
1) throw the machine in the trash
2) sell it
3) clean the keyboard as Apple recommends (https://support.apple.com/en-us/HT205662)
4) talk to Apple about getting it fixed
Just two I'm afraid:
1) Live with it, hope it might right itself eventually (unlikely, though some members claim this can happen).
2) Take it to Apple for a topcase replacement.
If you do the latter, it's basically a replacement of the whole computer sans screen as the KB is riveted to the case and impossible to replace individually... it will be replaced with the same type of keyboard which has the possibility of failing in the same way again, I'm afraid
Different people will give you different answers on how likely a second failure is but ultimately, that's about as good as your options get here.
Just two I'm afraid:
1) Live with it, hope it might right itself eventually (unlikely, though some members claim this can happen).
2) Take it to Apple for a topcase replacement.
If you do the latter, it's basically a replacement of the whole computer sans screen as the KB is riveted to the case and impossible to replace individually... it will be replaced with the same type of keyboard which has the possibility of failing in the same way again, I'm afraid
such a bummer
I am assuming this is under warranty. Do a complete, easy-to-restore backup (such as Time Machine). Separately, or in a different portion of the disk, back up your home folder.
Then take it in. Mostly likely Apple will want to send it out for repair.
Be prepared to be without this laptop for several days. For many, this is unworkable. So, bring a credit card and buy another one. Work from that until your laptop is repaired. The return the one you just bought.
I did this when my (college-age) daughter's 2016 13-MBP needed depot repair. This is what I call "Apple's Loaner Program." And yes, she spoke with the Apple Store Manager about this before executing.
Then take it in. Mostly likely Apple will want to send it out for repair.
Be prepared to be without this laptop for several days. For many, this is unworkable. So, bring a credit card and buy another one. Work from that until your laptop is repaired. The return the one you just bought.
I did this when my (college-age) daughter's 2016 13-MBP needed depot repair. This is what I call "Apple's Loaner Program." And yes, she spoke with the Apple Store Manager about this before executing.
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I second this, and since you are still under the one year warranty I would address this ASAP to get it fixed under warranty.Just two I'm afraid:
1) Live with it, hope it might right itself eventually (unlikely, though some members claim this can happen).
2) Take it to Apple for a topcase replacement.
If you do the latter, it's basically a replacement of the whole computer sans screen as the KB is riveted to the case and impossible to replace individually... it will be replaced with the same type of keyboard which has the possibility of failing in the same way again, I'm afraid
Unfortunately to my knowledge Apple hasn’t extended the keyboard repair program to include the 2018 MBPs at this time, which is one reason (the other money) that I haven’t traded my 2017 MBP in for the 2018 one yet. Once these machines start falling out of the 1 year warranty period, there’s a chance that 2018 models get added to the keyboard repair program list, but it’s not for certain yet.
Didi you try the Apple recommendation of blowing out the keyboard. https://support.apple.com/en-us/HT205662
If so, and the problem persists, take it in.
If so, and the problem persists, take it in.
You could always map the spacebar to a different key, but I'd recommend making Apple fix it on their dime. They deserve to lose tons of money over these poorly designed/constucted keyboards.
Definitely take it to Apple. You are under warranty; no reason to put up with a defective keyboard.
If I were you, I would purchase a Bluetooth keyboard and use it when you type a great deal. I use the apple magic keyboard and absolutely love it compared to using the built-in keyboard. I would absolutely hate to send my new computer back to apple for such a small problem. I would be afraid their repair would break something even worse. Clean the keyboard, and get a Bluetooth keyboard before you send your computer back to apple.
Joe
Joe
I have to agree with this. I use my keyboard on MacBook Pro without hesitation. If it breaks, it breaks. Unfortunately that’s the reality with these computers.No offence, but screw that.
And there’s no saying that using an external keyboard will prevent dust or heat from causing the keyboard to fail down the road either still.
No offense taken!
No offence, but screw that.
OP wrote:
"So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?"
Question:
Is it still under warranty?
If so:
TAKE IT BACK.
DON'T WAIT.
MAKE AN APPOINTMENT TODAY at the nearest Apple Store Genius Bar.
You snooze on this ... you're gonna LOSE on this!
"So I have a 2018 MBP, and the spacebar is doing random double spaces quite often to the point its very annoying when typing. If I take this into apple do they have to replace the whole thing? Whats my options here?"
Question:
Is it still under warranty?
If so:
TAKE IT BACK.
DON'T WAIT.
MAKE AN APPOINTMENT TODAY at the nearest Apple Store Genius Bar.
You snooze on this ... you're gonna LOSE on this!
I had this problem with a 2008 Dell XPS M1330. I brought it straight back to Best Buy and they sent it off to Dell for repairs. The new keyboard was redesigned so I guess that it wasn't an isolated problem. I still have the laptop and it still works.
I disagree that this is a small problem. The space bar is one of the most-used keys - I think a laptop which you cannot type properly on has a major issue.
If I were OP, I'd be taking it back to Apple ASAP and getting them to fix it.
Take it back to Apple. It's a pain to wait for the repair but do it. Screw compressed air and external devices, it's a premium laptop and the keyboard should be 100% functional.
Not just that, by replacing the entire bottom half of the computer because they designed it in such a way that the keyboard alone isn't replaceable. Lol.