Download movies on 2018 iPad Pro

dlbmacfan

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Original poster
Jul 20, 2011
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I am more than a little disappointed that I can’t download a significant number of rented movies (the 4K ones) from iTunes onto my iPad Pro. I understand that 4K movies take up a huge amount of space, but Apple doesn’t offer standard HD versions of many of its newer titles. Streaming works fine in my home, but I do a lot of traveling and want to be able to download and then watch rented movies on an airplane. Does anyone have suggestions on how to deal with this problem?
 

tekchic

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Apr 19, 2010
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Phoenix, AZ
Sorry, I don't watch 4K movies. I download movies from Netflix, Amazon Prime, and YouTube to take on the go and delete when I'm done. If they're personal / movies I want to keep on my iPad, they're usually in mp4 format and I just transfer them over via iTunes. 1080 is fine for me.
 
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jasonefmonk

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May 5, 2011
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Apple does not allow local copies of any 4K iTunes Movies or TV Series, on any device. This is a concession to the rights holders who fear piracy. It was possibly given up during the same talks where they obtained the free upgrade to 4K for existing HD purchases.

You will have to wait or transfer DRM-free files via iTunes on macOS/Windows.
 
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musicpenguy

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Oct 29, 2006
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I am more than a little disappointed that I can’t download a significant number of rented movies (the 4K ones) from iTunes onto my iPad Pro. I understand that 4K movies take up a huge amount of space, but Apple doesn’t offer standard HD versions of many of its newer titles. Streaming works fine in my home, but I do a lot of traveling and want to be able to download and then watch rented movies on an airplane. Does anyone have suggestions on how to deal with this problem?
Can you share an example where a 4K version is available, but a 1080p version is not? I can’t find examples of this and own many 4K titles that are downloadable in 1080p on my iPad. I also can’t imagine them not having a 1080p version for supporting the Apple TV - 4th gen (prior to the 4K version) - no way is Apple just offering SD for those customers.
 

BeatCrazy

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Jul 20, 2011
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I am more than a little disappointed that I can’t download a significant number of rented movies (the 4K ones) from iTunes onto my iPad Pro. I understand that 4K movies take up a huge amount of space, but Apple doesn’t offer standard HD versions of many of its newer titles. Streaming works fine in my home, but I do a lot of traveling and want to be able to download and then watch rented movies on an airplane. Does anyone have suggestions on how to deal with this problem?
What exactly is the problem? For your 4K titles, you can download 1080P versions with HDR, the resulting file will be at least 2X the normal HD download size, to account for the HDR metadata. Should look spectacular on any iPad Pro (the only iPads that support HDR).
 
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dlbmacfan

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Jul 20, 2011
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Not all movies give you the option to download anything but 4K. BlacKkKlansman and the Sicario sequel were the two that I rented, and neither had an option to download an HD version.
 

BeatCrazy

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Jul 20, 2011
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Not all movies give you the option to download anything but 4K. BlacKkKlansman and the Sicario sequel were the two that I rented, and neither had an option to download an HD version.
You can’t download the 4K, period. Whatever you download will be HD (plus potentially HDR). Just hit the “download” button, and you’ll get HD.
 

dlbmacfan

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Jul 20, 2011
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You can’t download the 4K, period. Whatever you download will be HD (plus potentially HDR). Just hit the “download” button, and you’ll get HD.
I don't mind not being able to download 4K movies onto my iPad Pro. But I couldn't download either of these two movies period. Senior tech support was not able to figure out what was going on.
 

BeatCrazy

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Jul 20, 2011
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I don't mind not being able to download 4K movies onto my iPad Pro. But I couldn't download either of these two movies period. Senior tech support was not able to figure out what was going on.
What happened when you pressed the download button? I have never heard of anyone having an issue like this, so it might be unique to you. Hope you get it sorted.
 

dlbmacfan

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Original poster
Jul 20, 2011
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What happened when you pressed the download button? I have never heard of anyone having an issue like this, so it might be unique to you. Hope you get it sorted.
I got a message saying unable to download on both of the movies. but I had no problem downloading The Godfather.
 

musicpenguy

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Oct 29, 2006
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I got a message saying unable to download on both of the movies. but I had no problem downloading The Godfather.
Would love to see a screenshot - storage isn’t an issue plenty of space? On a good WiFi network when trying this?
 

dlbmacfan

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Jul 20, 2011
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400 Mb/sec internet and a brand new 256 GB iPad Pro. The senior tech person did a screen share with me and he had never seen this happen before.
 

musicpenguy

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Oct 29, 2006
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400 Mb/sec internet and a brand new 256 GB iPad Pro. The senior tech person did a screen share with me and he had never seen this happen before.
Any screenshots or examples of movies this happens with - I own almost 900 iTunes movies and have yet to have this issue and would love to test on my own hardware.
 

musicpenguy

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Oct 29, 2006
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BlacKkKlansman and the new Sicario movie.
Gotcha - while I don’t own either - the iTunes Store does clearly share the download size of 1080p and 720p versions of the movie - see attached - so yea something odd is going on - again I would double check storage space and make sure iCloud Photo Library or something else didn’t fill up your 256GB somehow -
 

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dlbmacfan

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Original poster
Jul 20, 2011
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F6093F2B-8781-425D-BE11-973B124BF6A0.png
Just rented BlacKkKlansman again and am still unable to download it. I have over 200 GB free on my iPad.
 

wittyphrase

macrumors regular
Jan 6, 2017
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New York
Doesn’t sound like the issue is storage size and you should be able to get the HD versions of any 4K movie.

Can’t recall right now, but pretty sure you get a different message when it’s storage relatedness.
 

jaseone

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Nov 7, 2004
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Houston, USA
I have the new Sicario on mine and it downloads fine but I own it so maybe it is a rental thing? Oh wait a sec... you can only download on one device for a rental so do you maybe have another device set to download new purchases automatically?
 
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dlbmacfan

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Jul 20, 2011
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I have the new Sicario on mine and it downloads fine but I own it so maybe it is a rental thing? Oh wait a sec... you can only download on one device for a rental so do you maybe have another device set to download new purchases automatically?
No I don’t.
 

tekchic

macrumors 65816
Apr 19, 2010
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Phoenix, AZ
@dlbmacfan Is there a chance you're currently in another country? Sometimes rentals/libraries get weird if you're overseas because of film licensing in other countries. If you are, you might try a VPN set to US and see if that works, but this is a shot in the dark, I'm assuming you're already in the US and something's fishy with that film in particular.
 

dlbmacfan

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Original poster
Jul 20, 2011
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I'm not trying to download 4K, and I do live in the USA. I can't even download the SD version, much less the HD version. I just got a call from a senior iTunes support person, and they think there's a problem on their end. I'll post an update when I have more information.