Download speed from internet is only 12 Kb/s?!?!

Discussion in 'macOS' started by theoallen, Sep 28, 2010.

  1. theoallen macrumors newbie

    theoallen

    Joined:
    Jan 9, 2010
    Location:
    I live in Surrey, South of England, UK!
    #1
    I am sorry if i have posted this in the wrong topic, i'm not sure where this would go...
    I am trying to download a file off the internet, but my download speed is only 12 kb/s on average (Sometimes it will go up to 13 and sometimes down to 9). I have every application that could be using internet turned off and still no help. I have also set my utorrent to unlimited download speed but it still stays on 12! I have a good router so i don't think thats the problem. What am i doing wrong? Is there a program i can use to speed it up?
    Thanks!
     
  2. stridemat Moderator

    stridemat

    Staff Member

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    Apr 2, 2008
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    UK
    #2
    It could be that you are being throttled by your ISP. Which company provides your service?
     
  3. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #3
    Sigh.

    The speed of your pipe is irrelevant if the host has a slow upload. In other words, you can only download as fast as the server you are downloading can upload that information.

    If you are having a problem with one file from one server and not others, then it is not a problem with your computer or connection.
     
  4. theoallen thread starter macrumors newbie

    theoallen

    Joined:
    Jan 9, 2010
    Location:
    I live in Surrey, South of England, UK!
    #4
    No, it seems to be happening with all the files i try to download. Even if it has a high amount of seeders and low leechers.
     
  5. calderone macrumors 68040

    calderone

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    Aug 28, 2009
    Location:
    Seattle
    #5
    Ah, the truth comes out. You are torrenting.

    Torrenting relies on a number of things to be setup properly, namely opening up a port and forwarding that to your machine. Without doing this, you can expect slow speeds despite the high number of seeders.
     
  6. Nermal Moderator

    Nermal

    Staff Member

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    New Zealand
    #6
    It was mentioned in the first post.

    theoallen, see whether your ISP provides a speed testing site. If not, try www.speedtest.net and see what results you get. If you're using DSL, you should also be able to get line stats from your modem.

    Edit: Just to clarify, is this issue occurring with normal HTTP downloads or just with torrents?
     
  7. calderone macrumors 68040

    calderone

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    Aug 28, 2009
    Location:
    Seattle
    #7
    I stopped reading when the OP said: trying to download a file.

    Presumably the OP is expecting faster speeds based on what level of service they are paying for. Port forwarding is likely the problem here.
     
  8. theoallen thread starter macrumors newbie

    theoallen

    Joined:
    Jan 9, 2010
    Location:
    I live in Surrey, South of England, UK!
    #8
    It says my download speed is 3.66 mbps and upload is 0.37, is that good?
     
  9. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
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    forlod bygningen
    #9
    3.66Mbps are roughly 457KB/s, quite okay, much more than 12Kbps (12Kb/s) or what you meant, 12KB/s (96Kb/s - ISDN speed), 0.37Mbps are 47KB/s.

    Maybe whatever application has a throttled setting, have you checked that? Have you tried another torrenting application? What application are you using anyway and what files do you want to download?


    Just for clarification: Kb is short for Kilobit, KB is short for KiloByte - 1KB = 8Kb. Speedtest.net uses Mb/s as indicator of your speed, it sounds faster and the ISPs advertise with bits/s instead of bytes/s.
     
  10. theoallen thread starter macrumors newbie

    theoallen

    Joined:
    Jan 9, 2010
    Location:
    I live in Surrey, South of England, UK!
    #10
    How can i tell if it has a throttled setting? And yeah i tried both utorrent (The main torrent downloader i use) and also transmission!
    I am just trying to download some music and some apps and stuff. Nothing to big really.
     
  11. noobsauce macrumors member

    Joined:
    Mar 23, 2010
    #11
    Look for download limit or something like that in the app's preferences and set it to 0 (unlimited).
     
  12. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #12

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