I have had 2 books in my Ibooks that did not load when they were on pre-order. I am on the phone with Apple getting a refund. Does anyone know how to get the books loaded if they are on "pause" or just sitting there and not loading at all? I tried to load them onto my computer but they didn't load, I did what the Ipad2 said to do and go to purchases and hit "download" like 15 times and they never loaded. What should I do? When they are like stuck in the cloud. Any ideas? I have had 40 books load with no problems just those 2...