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realpras

macrumors regular
Original poster
Oct 6, 2013
224
73
Whenever I'm downloading large files (such as videos) on Documents by Readdle, I need to keep my screen on whilst running the app, otherwise the download will stall and fail.

Usually, I'm waiting for the download to finish by opening other apps to kill time. If I'm on another apps for several minutes, the download will stop. That's why I need to switch app to Documents every one minute or so to ensure the download won't stall. Is it because of 1GB RAM of my iPhone 5?

Does this happen in 2GB iPad Air 2?

For now, the workaround is to keep the screen on, by turning the auto lock off, with the app still opens. That, if I don't want to do anything on my iPhone. If I decide to play with my phone whilst waiting, I need to switch apps to Documents every a minute or so to make sure the download is still going.

Does anyone have this issue? It's annoying to have to keep an eye on your phone when downloading files. I wish I could just leave it on the background without affecting the download progress. And no, Documents by Readdle doesn't have Background App Refresh option on Settings.

Thanks all!
 
This is the same behaviour Spotify had a while back when you needed to keep the app active to have it sync songs for offline playback, now you can leave the app in background for a while atleast.
I think the issue is not only ram related, but its also iOS. I believe what happens is IOS default behaviour for apps is to "hibernate" them after a while when in background to save battery and not risk cellular data skyrocketing or whatever..
With other apps that have specifically the background app refresh option (I.e Dropbox) it "works". But more ram surely would help, since iOS is quite eager to hibernate apps in background, i.e switching between safari and tapatalk often results in forced refresh/reloading = having to start from scratch.

Just my thoughts and experiences.. So no actual scientific knowledge here.
 
That's a design issue by Apple used to save battery life.

If the app goes into the background, it has about 7 seconds to finish what it's doing.

Apps can request up to 10 minutes extra time but they could be killed by the OS at anytime.
 
So is this behaviour normal in iOS and something that I need to accept by using iOS? It's rather impractical to actively wait a gigs of file to finish downloading on a phone :(
 
So is this behaviour normal in iOS and something that I need to accept by using iOS? It's rather impractical to actively wait a gigs of file to finish downloading on a phone :(

You are right, but this process has a good side - you can continue downloading the file. Our developers are working on this feature, and we hope it will be available in one of future updates.

Let us know if you have any questions or suggestions. Would be glad to collaborate with our users.

best regards
Readdle Team
 
You are right, but this process has a good side - you can continue downloading the file. Our developers are working on this feature, and we hope it will be available in one of future updates.

Let us know if you have any questions or suggestions. Would be glad to collaborate with our users.

best regards
Readdle Team

Good to hear from the Readdle Team! I love the app: no ads (afaik), files sync to all iCloud devices and it can download various stuff from the internet, too.

Hopefully you'll find a way to enable download as background process soon!
 
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