Downloading Messages from iCloud...

Discussion in 'iOS 11' started by VL_424, May 29, 2018.

  1. VL_424 macrumors newbie

    Joined:
    Sep 9, 2016
    #1
    For people who have updated or have had the beta version of Messages on iCloud, does this normally take a long time the first time it is activated? Been stuck on "Downloading Messages from iCloud..." with zero progress on progress bar, going on about 90 minutes. It's currently making my texts lag and appear out of order.

    [​IMG]
     
  2. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #2
    I'm thinking that everyone is slamming the servers, especially with it being a brand new service. The initial sync will probably take a lot longer than daily syncs. Surely with decent WiFi speeds and when left plugged in overnight, I'm sure it will finish by the time you wake up.
     
  3. tuzzanti macrumors newbie

    tuzzanti

    Joined:
    May 9, 2016
    #3
    Having the same issues.

    The iPhone looks like it finished its upload which took about 30 minutes and then my iPad is struggling to download.

    Tim

     
  4. Peepo macrumors 6502a

    Joined:
    Jun 18, 2009
    #4
    My iPhone X worked fine. I updated my iPad mini also and is all syncing. But when I got home I did my iPad Pro 9.7” and it only downloaded partial messages to around April. I left in all night plugged in and no updates. I have disableed and reenabled today and hours later nothing while new messages continue to come through.
     
  5. VineRider macrumors newbie

    Joined:
    May 24, 2018
    #5
    I had to have my devices plugged in before all my messages would download. I have 800mg and it took about 30 minutes to download. I also saw the progress bar and sometimes it would say it was paused until device was on wifi an plugged in.
     
  6. tuzzanti macrumors newbie

    tuzzanti

    Joined:
    May 9, 2016
    #6
    My iPad just finished. Things are now syncing perfectly.
     
  7. AbSoluTc macrumors 68040

    AbSoluTc

    Joined:
    Sep 21, 2008
    #7
    Mine has been stuck on Downloading Messages from iCloud all day. Progress bar shows nothing. I did have a bar for Uploading. Not sure what the deal is. Just turned on iCloud messages and it's been funky since. Stuck on downloading. I have only turned it on for my X. I also have 15 GB of messages. Not sure if that means anything as far as why it's not going anywhere.
     
  8. tuzzanti macrumors newbie

    tuzzanti

    Joined:
    May 9, 2016
    #8
    Mine showed no progress and then it was just done. Took a couple hours.

    Messages total size seems to be 3gb based on the iCloud information.

    I also made sure my phone had finished its upload before I started the process on the iPad.


     
  9. VL_424 thread starter macrumors newbie

    Joined:
    Sep 9, 2016
    #9
    Still zero progress on the status bar. Some iMessage texts are actually disappearing as I send them now also. Any progress on your backup?
     
  10. AbSoluTc macrumors 68040

    AbSoluTc

    Joined:
    Sep 21, 2008
    #10
    Nope. Same thing. Turned it off. Had to swap phones and don’t want to risk loosing my stuff. Will keep it off until I hear more updates from others.
     
  11. jakeowens macrumors member

    Joined:
    Nov 28, 2009
    Location:
    Vancouver, BC, Canada
    #11
    Yeah, my computer and iPad are all working correctly, but my iphoneX is stuck on downloading messages for days now. tried turning messages in icloud off and it's still stuck. I don't get some messages on my phone now and when I send some messages they instantly dissapear and I don't know if the person got them or not. What a mess :(
     
  12. VL_424 thread starter macrumors newbie

    Joined:
    Sep 9, 2016
    #12
    Yes, same issue here still. Works great on my MacBook but it’s doing terrible on my iPhone. I have even had my phone have issues with overheating. For example I would plug my phone in overnight and wake up to it extremely warm and not even fully charged.

    At times my apps will lag till I force close my message app. Not sure what’s going on but believe my phone is stuck like this till Apple sorts it out. Very annoying
     
  13. GigabitEthernet macrumors 6502

    Joined:
    Jun 21, 2013
    Location:
    United Kingdom
    #13
    My Messages aren't syncing at all. I've started from the beginning - don't care about losing all messages - and no conversations are showing up under my iCloud Storage and they aren't syncing to my Mac.
     
  14. jclardy macrumors 68040

    jclardy

    Joined:
    Oct 6, 2008
    #14
    Anyone else have any updates on this? I enabled this on my iPhone and saw "Downloading Messages from iCloud" on the bottom of messages for a while, with nothing happening. Turned it on for my MBP and it "downloaded" fine, then uploaded, but they aren't in sync at all, my Mac is missing a ton of messages from the last day. I'm actually worse off then I was without it turned on.
     
  15. AbSoluTc macrumors 68040

    AbSoluTc

    Joined:
    Sep 21, 2008
    #15
    Nope. Same issue myself. Each time I restore my phone, I get a different message restore. Worse than before.

    I contacted Apple several times and engineering is working on it. They asked me for numerous information a few times as well. My Mac is 100% correct. My phone, is a **** show. I have turned it off on both my devices and don't plan to turn it back on until it gets fixed (if it ever does). It destroyed my 9 year message history. :(
     
  16. VL_424 thread starter macrumors newbie

    Joined:
    Sep 9, 2016
    #16
    What is the best way to get a hold of an Apple Engineer? I firmly believe that this update messed up my iPhone X. 75% of the time I wake up the next morning with the phone overheating and not charging fully.
     
  17. CrashTestWalrus macrumors member

    CrashTestWalrus

    Joined:
    Mar 1, 2018
    #17
    Know one. Second best way is through Apple support. It’s slow, but they can get stuff back to engineering.
     

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