Downloading to iPad problems

Discussion in 'iOS 10' started by AngusW, Sep 13, 2016.

  1. AngusW
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    macrumors 6502

    AngusW

    Joined:
    Jun 19, 2013
    #1
    Not sure if I should put this here or in one of the iPad forums, but I'm trying to download iOS 10 to my iPad Pro no trouble downloading the software. But on the restart during installation it's asking me to plug my iPad into iTunes anyone else running into this?
     
  2. DavidAndy
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    macrumors newbie

    DavidAndy

    Joined:
    Mar 10, 2012
    Location:
    Bedfordshire
    #2
    Yup same here. It's a brand new iPad Pro 9.7. Pretty annoyed.
     
  3. dmcnickle
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    macrumors member

    Joined:
    Sep 29, 2015
    Location:
    Kansas
    #3
    I have the same problem. I cannot start up my iPad Pro at all. When I plug into iTunes, it says there is a problem and I need to update. I hope I don't lose anything but it is not looking good.
     
  4. DavidAndy
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    macrumors newbie

    DavidAndy

    Joined:
    Mar 10, 2012
    Location:
    Bedfordshire
    #4
    I passed on all the betas for this very reason. I don't have access to a computer right now. What are my options?
     
  5. adamjackson
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    macrumors 65816

    Joined:
    Jul 9, 2008
    #5
    Same issue.

    iMac @ Home runs home iTunes that I back up iPhone 6S / iPad Pro 9.7" to
    MacBook Pro at work (which I'm on now just has some music in it)

    Updated over the air iPad Pro 9.7 to iOS 10 (from iOS9)
    Rebooted to DFU / connect to iTunes
    Here's what happens when I do that:

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]

    Takes me here: https://support.apple.com/en-us/HT201210

    I did a backup to iCloud before starting the update to iOS 10 so at least my data is safe. iTunes backup was lsat night.
    --- Post Merged, Sep 13, 2016 ---
    I'm trying the restore & Update path. we'll see.
     
  6. AngusW
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    thread starter macrumors 6502

    AngusW

    Joined:
    Jun 19, 2013
    #6
    Groovy least I know I'm not the only one. I just hope I have enough time to get it working tonight before I head out to a meeting.
     
  7. Andrew.s
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    macrumors regular

    Andrew.s

    Joined:
    Jul 14, 2007
    Location:
    Inland Empire
    #7
    Try to update before restoring once you connect to iTunes to try to avoid losing your personal data. That is if iTunes gives you the update option. This is mostly targeted at people who haven't backed their devices up. If the update route doesn't work then you have to restore. If it's not giving you iOS 10 as the latest update you need to update iTunes before hand.
     
  8. mrex
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    macrumors 68030

    mrex

    Joined:
    Jul 16, 2014
    Location:
    europe
    #8
    just ignore the error message.

    itunes may ask you couple of times to update your device... althought it is already downloading the file.

    then it may say that the updating failed (it is still downloading!!!), just igonere it.

    when the file is downloaded, click the update button.

    totally fked up!
     
  9. Kramer73
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    macrumors member

    Kramer73

    Joined:
    Sep 30, 2012
    #9
    Having problems also on my iPad Pro keep getting cannot connect to update server left it sitting for a half hour that way with no changes or ability to hit update button wtf
    --- Post Merged, Sep 13, 2016 ---
    Update: I was able to get it updated when I got home and powered everything down and started up again. That was the first time that happened to me and hopefully the last. Maybe powering everything down helps.
     

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