Drive Genius 2

Discussion in 'Mac Apps and Mac App Store' started by jansmith, Feb 8, 2010.

  1. jansmith macrumors member

    Joined:
    Aug 27, 2006
    #1
    I was very disappointed that Drive Genius 2 was unable to repair my external WD drive. I was even more disappointed that Prosoft Engineering refused to give me a refund. They suggested I sell it online. I paid over $100 including shipping for this product that did nothing to correct the problem, and online the same product is going for as little as $35. I asked if they would refund the difference, and they refused. This is a company that could benefit from good will by being fair (I offered to sign a software destruction agreement but they ignored that), but instead it rips us off. If I had it to do over, I would find a company that guaranteed its product's performance or it will refund your money. Not so with these folks. Beware!
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    DG2 isn't what I would have used as a disk repair utility. I'm also fairly certain they don't guarantee success.
     

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