Anyone have a Drobo gen. 2 yet ? It's now over 2 weeks since they introduced Drobo 2 - Firewire 800 / Usb 2. Where are they ? Was very interested in getting one, but when an authorized Drobo dealer can't get information from Drobo, as to when they will get inventory, makes me wonder. From what I've read, they have a great product, but is their customer service lacking service ? Has anyone dealt with Drobo Customer Service or Tech Support ?