Drobo Indexing Issue

Discussion in 'Mac Accessories' started by iPenguin, Dec 1, 2011.

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  1. iPenguin, Dec 1, 2011

    iPenguin macrumors newbie

    Joined:
    Jan 13, 2008
    #1
    Hello everyone,

    I have a Drobo that's on a Mac Mini that's acting as a file server for the office. Monday we had the power drop for a minute, but the Drobo and the Mini were on UPS and shouldn't have dropped. However, it appears the indexing is messed up.

    To get things out on deadline Monday, I was able to manually retrieve data through the terminal. I put it back on the Mini Tuesday morning at 1 a.m. thinking it would index and be back to normal, but it still isn't. It's incredibly slow to pull up anything in Finder and the files are slow to load if you can actually view the directory.

    It's been running like this constantly since 1 a.m. Monday with the activity light solid with little success. Has anyone else had this issue or possibly have an idea of how to correct it?

    If so, I'd appreciate it!

    Michael
     
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  2. ashman70, Dec 1, 2011

    ashman70 macrumors 6502a

    Joined:
    Dec 20, 2010
    #2
    Call drobo support?
     
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  3. iPenguin, Dec 1, 2011

    iPenguin thread starter macrumors newbie

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    Jan 13, 2008
    #3
    They don't know what's wrong and aren't exactly willing to figure it out.
     
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  4. ashman70, Dec 7, 2011

    ashman70 macrumors 6502a

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    Dec 20, 2010
    #4
    Is it not under warranty? If it is, they are obligated to figure it out, if its not, then I guess you are no your own.
     
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  5. mike457, Dec 8, 2011

    mike457 macrumors 6502

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    Ontario
    #5
    You might try posting on Drobo's forums, where I have found users to be knowledgeable and helpful. Have you tried putting the drive on standby, unplugging it from the electricity, and restarting it? If the activity light is on solid, I would be tempted to unplug and replug anyway, since it probably won't go on standby, but see what the folks on the Drobo forum suggest.
     
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  6. MovieCutter, Dec 8, 2011

    MovieCutter macrumors 68040

    MovieCutter

    Joined:
    May 3, 2005
    Location:
    Washington, DC
    #6
    Good luck. Drobo is notoriously slow on support, as well as fairly unhelpful. The constant indexing is one reason I ditched by DroboPro, Drobo, and DroboS. I literally bumped my Drobo one time and it caused a 36 hour period of re-building downtime.
     
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