Dropbox and pictures I didn't upload

Discussion in 'Mac Apps and Mac App Store' started by davidlv, Jan 4, 2014.

  1. davidlv macrumors 65816

    Joined:
    Apr 5, 2009
    Location:
    Kyoto, Japan
    #1
    What's up with Dropbox? Clicking on the Menu bar icon always shows 3 pictures I didn't upload, ie., are not in my Dropbox folder. :confused:
     
  2. mpantone macrumors 6502

    Joined:
    Mar 20, 2009
    #2
    You were probably hacked as my Dropbox account looks normal (i.e., my stuff only).

    Please report to Dropbox technical support and work with them to secure your account.

    Good luck.
     
  3. davidlv thread starter macrumors 65816

    Joined:
    Apr 5, 2009
    Location:
    Kyoto, Japan
    #3
    Thanks for the reply.
    I cannot see any link on the web site to file a report.
    I did manage to delete the files, all in a folder I know I didn't upload.
    If you have a mail address or link, please post it here.
    Thanks.
     
  4. Dave Braine macrumors 68040

    Dave Braine

    Joined:
    Mar 19, 2008
    Location:
    Warrington, UK
    #4
    My Dropbox folder includes a sample Album of 3 photos; Boston City Flow, Pensive Parakeet and Costa Rican frog. They were courtesy of Dropbox as examples.

    Are they the same as yours?
     
  5. davidlv thread starter macrumors 65816

    Joined:
    Apr 5, 2009
    Location:
    Kyoto, Japan
    #5
    Sorry, can't remember the names exactly, but I don't think they were the same.
    All of that stuff, only 3 appeared in the menu bar pull-down, was in a folder with a name like "Domainsite.2" or such. It contained about 12-15 files.
    May have been samples, I don't know, but the whole idea of Dropbox is to have "your own cloud-based folder" on the Dropbox server. I do not appreciate having "samples" inserted without my permission or knowledge.
    Still can't find a way to provide feedback to Dropbox on this, very frustrating.:(
     
  6. tuthill macrumors member

    Joined:
    Jun 7, 2010
    #6
    If you are using the web interface simply click on "Help" at the lower left side of the screen then scroll down to the bottom of the Help page and look for the "Contact Us" item under the "Support" heading.
     
  7. davidlv thread starter macrumors 65816

    Joined:
    Apr 5, 2009
    Location:
    Kyoto, Japan
    #7
    Thanks. I used that to give Dropbox some feedback and my thoughts on how inappropriate that was if indeed it was unsolicited samples.
    No reply/answer yet.
     

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